At a Glance
- Tasks: Repair and maintain wheelchairs in a workshop and field-based setting.
- Company: Join a dedicated team at Surrey Wheelchair Services, making a difference in people's lives.
- Benefits: Competitive salary, full-time hours, and training provided for wheelchair engineering.
- Other info: Enjoy a hybrid role with opportunities for professional growth and development.
- Why this job: Be part of a mission-driven company that values teamwork and customer service.
- Qualifications: Mechanical or electrical engineering background; GCSE/NVQ level 1 preferred.
The predicted salary is between 13.64 - 13.64 £ per hour.
Bench Engineer/Field Service Engineer
Based at Surrey Wheelchair Services, GU21 5SA. Monday to Friday – Full Time Permanent, 40 hours a week.
Purpose Of Job
Provide a workshop‑based engineering role repairing, servicing and maintaining wheelchairs, including field‑based work.
Main Duties and Responsibilities
- Conduct repairs, servicing and maintenance as directed by the Operations Manager, Warehouse Manager or Line Manager.
- Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
- Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
- Ensure infection control policy is followed at all times.
- Undertake engineering work in terms of service and repairs, and refurbishment in accordance with prescription builds – training will be provided.
- Assist in clinical appointments with healthcare professionals for any repairs and servicing requirements.
- Undertake admin duties as required.
- Ensure all parts used are allocated from stores through the stores process.
- Strict adherence to Ross Care’s operational procedures.
- Adhere to the housekeeping procedure.
- Maintain a professional approach in all aspects of the role at all times, including appearance, paperwork, power tools, workbench station and company vehicle.
- Our objective is to do the job right, on time, every time.
- Stocktake – assist with annual and interim stocktakes as required.
- Communicate effectively with all customers at all times and inform them of relevant additional services from Ross Care as appropriate.
- Be fully accountable for all aspects of the role and maintain good communication throughout.
- Perform duties according to all company policies, procedures and instructions.
- Be on the on‑call engineer rota – additional standby and hourly payment received for this.
- Company Appraisal Competencies
- Achieves business results and adds value to the company.
- Focuses on internal/external customers.
- Builds and maintains effective teamwork with colleagues.
- Embraces change.
Skills
- Organised and can work to a plan.
- Good communicator.
- Must be able to fault‑find.
- Neat and tidy writing.
- Knowledge
- Background and experience in mechanical or electrical engineering.
Qualifications
- Full driving licence required.
- Ideally qualified to GCSE level / NVQ level 1 or equivalent.
- Satisfactory enhanced DBS disclosure will be required for this role.
- Other
- Training will be provided on wheelchair engineering.
- #J-18808-Ljbffr
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