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- Tasks: Manage credit hire claims and support customers through the process.
- Company: Family-run Accident Management and Car Hire company with a customer-first approach.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Why this job: Join a growing team and make a difference in customers' lives during stressful times.
- Qualifications: Organised, proactive, and great at handling customer interactions.
- Other info: Office-based role with a focus on teamwork and professional development.
The predicted salary is between 25000 - 35000 £ per year.
Salary: Competitive dependent on experience
Location: Haslingden - Car driver essential
Job Type: Full time, Permanent
Working Hours: Monday to Friday, 8:30am 5:30pm (office-based) Plus 1 Saturday per month, 9:00am 12:00pm
A little bit about us: We are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden. We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process. Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.
Job Description: We are looking for a proactive and organised Credit Hire Claims Handler to join our growing team. In this role, you will take ownership of claims from initial notification through...
Credit Hire Motor Insurance Claims Handler employer: Equals One
Contact Detail:
Equals One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Hire Motor Insurance Claims Handler
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and understand their values, especially since they focus on customer-first experiences. Tailor your answers to show how you can contribute to that ethos.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of a mirror. The more comfortable you are speaking about your skills and experiences, the better you'll come across in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our family-run team.
We think you need these skills to ace Credit Hire Motor Insurance Claims Handler
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about helping customers and making their experience as smooth as possible.
Tailor Your CV: Make sure your CV is tailored to the Credit Hire Motor Insurance Claims Handler position. Highlight relevant experience and skills that match what we’re looking for, especially in customer service and claims handling.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-run team!
How to prepare for a job interview at Equals One
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of credit hire motor insurance. Brush up on relevant terminology and processes, as well as the specific services offered by the company. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role is all about providing a smooth customer experience, be ready to share examples from your past where you've gone above and beyond for customers. Highlight your communication skills and how you handle stressful situations with empathy and professionalism.
✨Be Organised and Proactive
As a claims handler, being organised is key. During the interview, demonstrate your ability to manage multiple tasks efficiently. You could mention tools or methods you use to stay organised, which will reassure them that you can handle the demands of the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or specific challenges they face in the industry. This not only shows your interest but also helps you gauge if the company is the right fit for you.