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- Tasks: Greet customers, provide assistance, and manage administrative tasks in our showroom.
- Company: Join Yorkshire Windows, a leader in home improvement with a focus on customer service.
- Benefits: Enjoy flexible part-time hours, ongoing training, and a supportive work environment.
- Why this job: Be part of a team that values your ideas and offers a chance to make a difference.
- Qualifications: Customer service experience is a plus, but full training will be provided.
- Other info: Perfect for those seeking a work-life balance with regular weekends off.
Receptionist/Sales Support
Yorkshire Windows
Doncaster
Part time: 10am-4pm Sat & Sun
About us:
Yorkshire Windows are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group.As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality.Our approach is rooted in delivering exceptional customer service.
Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities.If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.
About the role:
As our Reception/Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience.Here’s what your role entails:
- Welcome and assist customers:Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
- Deliver exceptional customer service:Offer professional, courteous, and personalised assistance to meet the needs of each customer.
- Build strong relationships:Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
- Stay Organised:Handle administrative tasks and keep our showroom running smoothly.
Your working hours:
This role is perfect for those looking for a work life balance with regular days off and not just living for the weekend!
This part-time role is offer 10am-4pm shift on Saturday and Sundays, occasional hours through the week can be offered as cover.
Who we’re Looking For:
We’re seeking someone who is passionate about customer service and has strong organisational skills.Here’s what we’re looking for:
- Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.
- Excellent administrative and organisational abilities.
- A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team?
If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV.
Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace.We can’t wait to welcome you on board!
INDLS
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Receptionist/Sales Support employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Sales Support
✨Tip Number 1
Familiarise yourself with Yorkshire Windows and their product range. Understanding their offerings will help you engage with customers more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the types of interactions you might have in the showroom, ensuring you can provide a warm and professional welcome to every customer.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or plan for managing the reception area. This will demonstrate your ability to keep things running smoothly, which is crucial for the role.
✨Tip Number 4
Network with current or former employees of Yorkshire Windows if possible. They can provide insights into the company culture and expectations, helping you tailor your approach during the interview process.
We think you need these skills to ace Receptionist/Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and reception roles. Emphasise any skills that align with the job description, such as organisational abilities and a friendly demeanour.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your desire to contribute to Yorkshire Windows. Mention specific reasons why you want to work with them and how you can add value to their team.
Highlight Relevant Skills: In your application, clearly outline your administrative and organisational skills. Provide examples of how you've successfully managed tasks in previous roles, especially in a customer-facing environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Equals One Ltd
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond to assist a customer.
✨Demonstrate Organisational Abilities
The job requires strong organisational skills, so think of instances where you've successfully managed multiple tasks or maintained an organised workspace. Be ready to discuss how you prioritise tasks and keep things running smoothly.
✨Be Approachable and Friendly
Your demeanour is crucial for this role. Practice being warm and welcoming during the interview. A friendly attitude can make a significant difference in how you connect with the interviewer, reflecting the qualities they seek in a receptionist.
✨Research Yorkshire Windows
Familiarise yourself with Yorkshire Windows and their product offerings. Understanding their commitment to customer service and innovative products will help you tailor your responses and show genuine interest in the company.
