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- Tasks: Greet customers and provide exceptional service in our showroom.
- Company: Join a leading group of retail brands transforming homes across the North of England.
- Benefits: Enjoy flexible part-time hours with opportunities for career development and training.
- Why this job: Be part of a supportive team that values your ideas and hard work.
- Qualifications: Customer service experience is a plus, but full training is provided.
- Other info: Work weekends with occasional weekday shifts for a balanced lifestyle.
Receptionist/Sales Support Doncaster Part time: 10am-4pm Sat & Sun About us: Weare a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, were committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service. Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If youre passionate about making a difference and want to be part of a team that values your ideas and hard work, wed love to hear from you. About the role: As our Reception/Sales Support Staff, youll be the welcoming face that greets our customers and ensures they have a memorable experience. Heres what your role entails: Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom. Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer. Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products. Stay Organised: Handle administrative tasks and keep our showroom running smoothly. Your working hours: This role is perfect for those looking for a work life balance with regular days off and not just living for the weekend! This part-time role is offer 10am-4pm shift on Saturday and Sundays, occasional hours through the week can be offered as cover. Who were Looking For: Were seeking someone who is passionate about customer service and has strong organisational skills. Heres what were looking for: Previous experience in reception or customer service roles in a showroom is ideal however full training will be provided. Excellent administrative and organisational abilities. A friendly and approachable demeanour, combined with a professional attitude. Ready to Join Our Team? If youre excited about becoming part of our growing company and contributing to our success, wed love to hear from you! Please submit your CV. Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We cant wait to welcome you on board! TPBN1_UKTJ
Receptionist/Sales Support employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Sales Support
✨Tip Number 1
Familiarise yourself with our brand and products before the interview. Understanding what we offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter in a showroom. This will prepare you to handle various customer needs and show us your proactive approach.
✨Tip Number 3
Highlight any previous experience in similar roles during your discussions with us. Even if it’s not directly related, showcasing transferable skills can make a strong impression.
✨Tip Number 4
Be ready to share examples of how you've provided exceptional customer service in the past. We value candidates who can demonstrate their ability to create memorable experiences for customers.
We think you need these skills to ace Receptionist/Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or reception roles. Emphasise any skills that align with the job description, such as organisational abilities and a friendly demeanour.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've provided exceptional service in previous roles and express your enthusiasm for joining their team.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as communication, organisation, and the ability to build relationships with customers. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Equals One Ltd
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to assist a customer.
✨Demonstrate Organisational Abilities
The job requires strong organisational skills, so think of specific instances where you've successfully managed multiple tasks or maintained an organised workspace. This will show your potential employer that you can handle the administrative aspects of the role.
✨Be Approachable and Friendly
Your demeanour is crucial for this position. Practice being warm and welcoming during the interview. A friendly attitude can make a significant difference in how you connect with the interviewer and reflect the company’s values.
✨Research the Company
Familiarise yourself with the company's brands and products. Understanding their offerings will allow you to engage more meaningfully during the interview and demonstrate your genuine interest in the role and the company.
