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- Tasks: Manage maintenance requests and provide exceptional customer service in a busy environment.
- Company: Established property maintenance company focused on teamwork and efficiency.
- Benefits: Competitive salary, annual bonus, 20 days holiday, and Friday breakfasts.
- Why this job: Join a supportive team and make a real impact in property maintenance.
- Qualifications: Strong communication skills and a proactive, organised mindset.
- Other info: Full training provided with genuine opportunities for career progression.
The predicted salary is between 22000 - 24000 £ per year.
Leeds, West Yorkshire - Office-Based
Salary: £26,000 to £28,000 (depending on experience)
Permanent, Monday to Friday, 8:30am - 5:30pm
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.
About us
We’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care ensuring every maintenance request is managed smoothly and professionally.
As our business continues to grow, we’re looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams.
The Role
As part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.
Your main duties will include:
- Acting as the first point of contact for tenants, clients, and contractors.
- Logging and managing maintenance tasks accurately and efficiently.
- Liaising with engineers and internal teams to coordinate work.
- Maintaining detailed records and file notes.
- Providing exceptional customer service and administrative support.
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.
Requirements
- Excellent customer service and communication skills.
- Strong organisational skills and attention to detail.
- Confident multitasker with a proactive, problem-solving mindset.
- Computer literate and comfortable using multiple systems.
- Works well independently and as part of a team.
- Experience in the property or maintenance sector is helpful but not essential.
We’re looking for someone who brings a positive attitude, energy, and professionalism to the role.
Why join us?
- Full training and ongoing support.
- Competitive salary with annual performance and pay reviews.
- Annual bonus (performance-based).
- Company mobile phone (after probation).
- 20 days holiday + bank holidays, increasing after 2 years service.
- Friday breakfasts - a small perk we all look forward to!
- A supportive team environment and genuine opportunities to progress.
If you think this sounds like the perfect fit, click Apply Now and submit us your CV with a brief note about why you would be a great addition to our team.
Maintenance Administrator in Leeds employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Administrator in Leeds
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how your skills match what they’re looking for, especially in customer service and organisation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Maintenance Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service skills and any relevant experience in property or maintenance to catch our eye!
Craft a Personal Note: When you send us your application, include a brief note about why you think you'd be a great fit for our team. This is your chance to show off your personality and enthusiasm for the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website: For the best chance of success, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Equals One Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the property maintenance company. Understand their values, services, and what sets them apart from competitors. This will not only help you answer questions more effectively but also show your genuine interest in joining their team.
✨Showcase Your Organisational Skills
As a Maintenance Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and ensured nothing fell through the cracks.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to discuss your approach to providing exceptional service. Think of specific instances where you went above and beyond for a customer, and how you handled any challenges that arose.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or how success is measured in the role.
