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- Tasks: Lead operations and support impactful programmes for disadvantaged children.
- Company: A dynamic charity dedicated to improving lives of disabled children.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Strong operations experience and problem-solving skills required.
- Other info: Join a values-driven team at a pivotal time in our growth.
The predicted salary is between 36000 - 60000 £ per year.
A charity exists to improve the lives of disadvantaged and disabled children across the region. The charity provides essential equipment, runs practical support initiatives and delivers programmes that help children access opportunities they may otherwise miss. It is a fast-paced, ambitious organisation with a growing reputation and a strong commitment to making a meaningful difference.
We are looking for a senior operations professional to work closely with the Chief Executive and ensure the smooth running of the charity. With the Chief Executive focused externally, this role will take the lead on day-to-day operations, resolve issues early and give the team the structure it needs to deliver high-quality programmes. A major part of the role involves programme support, including key campaigns such as the winter programme. You will also manage volunteers, oversee the CRM, coordinate website updates and drive improvements to internal processes and standard operational practices. The role suits someone who enjoys variety, challenges and questions decision making in a productive and proactive capacity, makes confident decisions and takes ownership of problems before they develop. The charity welcomes applicants from commercial backgrounds who can bring practical, business-focused thinking to a mission-led organisation.
Responsibilities include:
- Provide an operational presence across the charity and manage issues before they reach the Chief Executive
- Support the planning and delivery of programmes and campaigns
- Lead volunteer coordination and improve volunteer processes
- Oversee the CRM system and arrange solutions when issues arise
- Implement and strengthen internal processes to support efficient and proactive working
- Build positive working relationships across the team and promote continuous improvement
- Work alongside the Chief Executive and Trustees to ensure compliance, health and safety and governance is regularly updated and adhered to and implemented in accordance with good practice
- Assist with the recruitment of new employees and manage the relevant onboarding processes
- Ensuring Trustees are regularly updated on any changes in regards to their responsibilities and their duty of care to the charity
Skills and Experience
Essential
- Strong experience in operations or programme delivery
- Proven ability to anticipate issues and solve problems quickly
- Confident decision maker with a practical, hands-on approach
- Able to work at pace and manage multiple priorities
- Experience improving systems and processes, including use of a CRM
- Strong communication skills and the confidence to challenge constructively
- Organised, proactive and reliable
- Experience supporting senior leaders or working in a small, fast-moving organisation
Desirable
- Experience gained within a commercial environment
- Previous charity experience within a commercial role
- Experience managing volunteers or coordinating campaign activity
- Knowledge of basic website or digital processes
Why join us?
- A supportive, values-driven culture that encourages creativity and teamwork
- Opportunities to shape the way the charity operates at a pivotal time in its growth
- Competitive salary and benefits, with flexibility and room to develop
If you are interested in this role, please apply with your CV and a short covering statement explaining your interest and suitability.
Locations
Strategic Operations and Programmes Lead in Leeds, Yorkshire employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Operations and Programmes Lead in Leeds, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector or those who work at the organisation you're eyeing. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing the charity's mission inside out. Show us how your skills can directly contribute to improving the lives of disadvantaged and disabled children. Make it personal!
✨Tip Number 3
Be ready to discuss your hands-on experience with operations and programme delivery. We want to hear about specific challenges you've tackled and how you made a difference in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission-driven team.
We think you need these skills to ace Strategic Operations and Programmes Lead in Leeds, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your operational and programme delivery experience, and don’t forget to showcase any relevant achievements that align with our mission.
Craft a Compelling Covering Statement: Your covering statement is your chance to shine! Explain why you’re passionate about working with disadvantaged and disabled children, and how your background can bring a fresh perspective to our charity. Keep it concise but impactful!
Showcase Problem-Solving Skills: We love candidates who can think on their feet! In your application, share examples of how you've anticipated issues and resolved them quickly in previous roles. This will demonstrate your proactive approach and decision-making skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Equals One Ltd
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and recent initiatives. Understanding their work with disadvantaged and disabled children will help you connect your experience to their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Problem-Solving Skills
Given the role's focus on anticipating issues and resolving them quickly, prepare specific examples from your past where you've successfully navigated challenges. Highlight your hands-on approach and how your decisions positively impacted operations or programmes.
✨Demonstrate Your Organisational Skills
As the role involves managing multiple priorities, be ready to discuss how you stay organised and efficient. Share tools or methods you use to keep track of tasks, especially in fast-paced environments, and how you ensure that nothing falls through the cracks.
✨Engage with the Team Spirit
This charity values teamwork and positive relationships. Be prepared to talk about how you've built rapport with colleagues and volunteers in the past. Emphasise your ability to promote continuous improvement and how you can contribute to a supportive culture.
