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- Tasks: Lead a team to generate leads through calls and digital channels.
- Company: Join Clearview Home Improvements, a leader in home transformation across the North of England.
- Benefits: Enjoy competitive salary, commission, 25 days holiday, health cash plan, and personal development opportunities.
- Why this job: Be part of a dynamic team that values your ideas and fosters career growth.
- Qualifications: Management experience in telemarketing or sales, with strong communication skills required.
- Other info: This role is perfect for confident, chatty individuals ready to make an impact.
Clearview Home Improvements offers a competitive salary plus a commission structure. We provide 25 days holiday plus bank holidays, a health cash plan, a pension scheme, and personal development programmes through courses and training. Free parking is also available.
About us: We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service. Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities.
About the Role: This is a fantastic opportunity for an enthusiastic and self-motivated Lead Generation Team Leader to launch and grow the telemarketing department. As the Team Leader, you will be responsible for growing the team, managing executives, and making outbound calls to generate new leads, book appointments, and promote our range of home improvement products. The role also includes overseeing and contributing to lead generation through digital channels, responding to social media comments, engaging with potential customers to drive interest, and managing online live chat to capture enquiries and convert them into qualified leads.
Responsibilities:
- Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services.
- Manage, coach, and develop a team of lead generation executives to build a high-performing department focused on exceeding targets.
- Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.
- Accurately capture customer details and schedule follow-up appointments for the sales team.
- Monitor and respond to social media comments and messages to identify sales opportunities and generate leads.
- Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.
- Overcome objections effectively and confidently promote our home improvement solutions.
- Work towards achieving set targets and key performance indicators (KPIs).
- Provide feedback on customer responses and contribute to improving marketing strategies.
What we are looking for: This is an excellent opportunity for individuals who are confident, chatty, and persuasive, with a passion for customer engagement and have management experience in the industry. You will have the following:
- Previous experience in a management role in telemarketing, telesales, or a similar sales role.
- Confident, outgoing, and persuasive communicator with excellent interpersonal skills.
- Self-motivated and target-driven with a results-oriented mindset.
- Ability to handle objections and maintain a positive attitude.
- Strong verbal communication skills and the ability to articulate product features clearly.
- Comfortable working in a fast-paced, high-energy environment.
If the above sounds like you, we would like to hear from you!
How to apply: Ready to start your career with us? Submit your updated CV to apply.
Lead Generation Team Leader employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Generation Team Leader
✨Tip Number 1
Familiarise yourself with Clearview Home Improvements and their product range. Understanding the specifics of what they offer will help you engage confidently with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss your approach to coaching and developing team members, as this is crucial for the Lead Generation Team Leader position.
✨Tip Number 3
Highlight your experience with digital lead generation strategies. Since the role involves managing online interactions, be prepared to discuss how you've effectively used social media and live chat to generate leads in past positions.
✨Tip Number 4
Prepare to demonstrate your ability to handle objections and maintain a positive attitude. Think of specific scenarios where you've successfully turned a 'no' into a 'yes', as this will show your persuasive communication skills.
We think you need these skills to ace Lead Generation Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lead generation and management. Emphasise your achievements in previous roles, particularly those related to telemarketing or sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer engagement and your ability to lead a team. Mention specific examples of how you've successfully managed teams and generated leads in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, persuasion, and the ability to handle objections. Use concrete examples to demonstrate these skills.
Show Enthusiasm for the Company: Research Clearview Home Improvements and express your enthusiasm for their products and values in your application. This shows that you are genuinely interested in being part of their team.
How to prepare for a job interview at Equals One Ltd
✨Show Your Passion for Customer Engagement
Make sure to express your enthusiasm for customer interaction during the interview. Share examples of how you've successfully engaged with customers in the past, as this role heavily relies on building rapport and creating positive impressions.
✨Demonstrate Leadership Skills
As a Lead Generation Team Leader, you'll need to manage and develop a team. Be prepared to discuss your previous management experiences, focusing on how you motivated your team and achieved targets together.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might have to handle objections or conduct a mock call. Practise your responses to common objections and think about how you would promote the company's products effectively.
✨Familiarise Yourself with Digital Channels
Since the role involves managing lead generation through digital channels, brush up on your knowledge of social media engagement and online chat interactions. Be ready to discuss how you would leverage these platforms to generate leads.
