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For Companies At a Glance
- Tasks: Engage with key accounts and manage order processing and despatch.
- Company: Join an award-winning artisan bakery with a rich history.
- Benefits: Competitive salary, Monday to Friday work schedule, and a supportive team environment.
- Why this job: Be part of a dynamic team and contribute to delivering quality products.
- Qualifications: Experience in customer service and strong organisational skills required.
- Other info: Opportunity for growth in a well-established manufacturing business.
The predicted salary is between 27000 - 30000 £ per year.
Salary circa £27-30k depending upon experience
Steeton, BD20
Monday to Friday
Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team. Your prime responsibility will be to service and engage with key accounts. You will take full responsibility and ownership for driving these accounts ensuring they meet the requirements of the business and deliver added revenue.
The Position
Our client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant. You will play a key role in the achievement of right first-time shipment performance.
Role responsibilities but not limited to:
- Processing customer orders
- Sending out order confirmations
- Dispatching orders
- Booking in orders from customers
- Arranging transport
- Processing delivery notes
- Dealing with customer queries as they arise
- Answering telephones and dealing with queries
- Liaise with all relevant departments where necessary
Ideal attributes
- Professional telephone manner
- Excellent time management and able to prioritise workload efficiently and effectively
- Excellent computer skills including Word and Excel
- Methodical and able to communicate at all levels
- Excellent analytical, communication and decision-making skills
- Strong ability to plan and organise
This Customer Service and Despatch Administrator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your CV by return.
NO AGENCIES
This role has previously been advertised. Please do not apply again as your details have already been considered.
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Customer Service and Despatch Coordinator in Keighley employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Despatch Coordinator in Keighley
✨Tip Number 1
Make sure you research the company before your interview. Knowing their history, values, and products can really help you stand out. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly is key. Try role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to showcase your organisational skills during the interview. Share examples of how you've managed multiple tasks or projects in the past. This will demonstrate that you can handle the order processing and despatching responsibilities effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service and Despatch Coordinator in Keighley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and despatch experience, as well as any relevant achievements that show you can drive key accounts.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed orders and dealt with customer queries in the past.
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. A polished application shows us you take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly!
How to prepare for a job interview at Equals One Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the bakery's history and values. Understanding their journey since 1899 will help you connect with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or improved service delivery. Highlighting your professional telephone manner and ability to manage customer relationships will set you apart.
✨Demonstrate Your Organisational Skills
Since the role involves order processing and despatching, be ready to discuss how you prioritise tasks and manage your time effectively. Share specific strategies or tools you use to stay organised and ensure right first-time shipment performance.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
