At a Glance
- Tasks: Support customers and manage projects as an Installation Administrator.
- Company: Join a leading Home Improvement company in Nottingham.
- Benefits: Enjoy 25 days holiday, health cash plan, pension scheme, and free parking.
- Why this job: Be a key player in enhancing customer satisfaction and developing your skills.
- Qualifications: Good communication and organisational skills; training provided.
- Other info: Flexible working hours across 5 days with a supportive team.
The predicted salary is between 30000 - 42000 Β£ per year.
Installation Administrator
Window & Door Company
Nottingham
Competitive Salary + Benefits
full time Mon-Fri
Benefits: 25 days Holiday + Bank Hols, Health cash plan, Pension Scheme, Personal development, Free parking
About the Client:
One of our clients are looking for an experienced administrator to join their Home Improvement company, based in Nottingham.You will be working full time- 40 hours across 5 days out of 7 on a flexible basis support administration duties across the team.
About the Role:
As an Installation Administrator, you will be a pivotal point of contact for our customers, supporting Installation and Building Managers and engaging directly with customers.Responsibilities include:
- Engaging with customers to ensure they are fully informed of their project progress.
- Coordinating with internal and external stakeholders to resolve customer queries.
- Organisation and management of builders and subcontractors, including handling communications and
- Developing and maintaining excellent relationships to enhance customer satisfaction.
- Producing timely and accurate KPI reports and managing office administration tasks.
- Keeping up to date with product knowledge and complying with industry guidelines.
- Ensuring all customer interactions are handled efficiently and effectively.
What we are looking for:
- You may have knowledge of the home improvement and building industry, but itβs not essential as we provide full training.
- Showcase good planning and organisational skills, allowing you to manage tasks efficiently.
- You\’re a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.
- A proactive, motivated individual, you\’re ready to embrace challenges and are keen to develop further
- Good IT and Microsoft Office knowledge
INDLS
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Installation Administrator employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Installation Administrator
β¨Tip Number 1
Familiarise yourself with the home improvement and building industry. Even if you don't have prior experience, understanding common terms and processes can help you engage more effectively with customers and colleagues.
β¨Tip Number 2
Brush up on your communication skills. As an Installation Administrator, you'll be the main point of contact for customers, so practice clear and concise communication to ensure customer satisfaction.
β¨Tip Number 3
Develop your organisational skills. Since you'll be managing multiple tasks and coordinating with various stakeholders, consider using tools or apps that help you stay organised and prioritise your workload.
β¨Tip Number 4
Show your proactive attitude during any interactions. Employers love candidates who take initiative, so be ready to discuss how you've tackled challenges in the past and how you plan to contribute positively to the team.
We think you need these skills to ace Installation Administrator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of an Installation Administrator. Emphasise your organisational skills, communication abilities, and any experience in customer service or administration.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your enthusiasm for the role and how your background makes you a great fit. Include examples of how you've successfully managed tasks or resolved customer queries in previous roles.
Showcase Relevant Skills: In your application, clearly outline your IT and Microsoft Office skills, as these are essential for the role. If you have any experience with KPI reporting or managing communications, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Equals One Ltd
β¨Show Your Organisational Skills
As an Installation Administrator, you'll need to demonstrate your planning and organisational abilities. Be prepared to discuss specific examples of how you've managed tasks or projects in the past, highlighting your efficiency and attention to detail.
β¨Communicate Effectively
Since the role involves engaging with customers and stakeholders, practice clear and concise communication. During the interview, showcase your ability to explain complex information simply and your experience in resolving customer queries.
β¨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've successfully solved problems or handled challenges. This will show your proactive nature and readiness to embrace challenges, which is crucial for this role.
β¨Familiarise Yourself with the Industry
While prior knowledge of the home improvement and building industry isn't essential, it can be beneficial. Do some research on current trends and common practices in the industry to show your enthusiasm and willingness to learn.