At a Glance
- Tasks: Support heating engineers and provide top-notch customer service.
- Company: Leading supplier of wellness equipment with a focus on innovation.
- Benefits: Competitive salary, bonuses, and flexible home-based work.
- Why this job: Join a growing team and make a difference in wellness solutions.
- Qualifications: Experience in customer support and strong communication skills.
- Other info: Opportunity for career growth and occasional training in Huddersfield.
Read the overview of this opportunity to understand what skills, including relevant soft skills and software package proficiencies, are required.
Salary: Β£26,000 to Β£35,000 DOE + bonus + benefits
Location: Home-based (must live in Yorkshire; occasional meetings/training in Huddersfield)
Hours: Monday to Friday, 9:00am - 5:30pm
We are a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. Due to continued growth, we are looking for an experienced Heating Engineer Support Advisor.
Heating Engineer Support Advisor employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Heating Engineer Support Advisor
β¨Tip Number 1
Network like a pro! Reach out to your connections in the heating and wellness industry. You never know who might have a lead on a job or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews! Research common questions for Heating Engineer Support Advisor roles and practice your answers. We want you to feel confident and ready to showcase your skills.
β¨Tip Number 3
Show off your soft skills! When chatting with potential employers, highlight your communication and problem-solving abilities. These are key in support roles and can set you apart from other candidates.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Heating Engineer Support Advisor
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights the skills and experiences that are relevant to the Heating Engineer Support Advisor role. We want to see how your background aligns with what weβre looking for, so donβt be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youβre passionate about the role and how your soft skills can contribute to our team. Keep it engaging and personal β we love to see your personality come through.
Showcase Relevant Software Skills: If youβve got experience with specific software packages that are relevant to the role, make sure to mention them in your application. Weβre keen on candidates who can hit the ground running, so highlight any technical proficiencies you have!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts and youβll be all set!
How to prepare for a job interview at Equals One Ltd
β¨Know Your Stuff
Make sure you brush up on your knowledge of heating systems and wellness equipment. Familiarise yourself with the latest trends in saunas and steam rooms, as well as any relevant software tools that might be used in the role.
β¨Show Off Your Soft Skills
As a Heating Engineer Support Advisor, communication is key. Be ready to demonstrate your problem-solving abilities and how you handle customer queries. Think of examples from your past experiences where you've successfully resolved issues or provided excellent support.
β¨Prepare for the Remote Setup
Since this role is home-based, be prepared to discuss how you manage your time and stay organised while working remotely. Share any tools or strategies you use to maintain productivity and ensure effective communication with your team.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in this role. This shows your genuine interest and helps you determine if itβs the right fit for you.