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- Tasks: Manage customer support, process orders, and maintain accounts using Odoo.
- Company: Aqualine Wellness, a fast-growing supplier of premium wellness products.
- Benefits: Competitive salary, work from home, and a dynamic team environment.
- Why this job: Join a passionate team and make a difference in the wellness industry.
- Qualifications: Minimum 2 years’ Odoo experience and strong communication skills.
- Other info: Ideal for those who thrive in a remote, flexible work setting.
The predicted salary is between 28000 - 34000 £ per year.
Minimum 2 years’ Odoo experience required.
Salary: £28,000 to £34,000 basic.
Location: Home based, must live in Yorkshire (for occasional meetings and training).
Hours: Monday to Friday, 9:00am – 5:30pm.
Aqualine Wellness is a fast-growing supplier of premium saunas, steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts & Customer Support Administrator to support our sales, accounts and operations functions. This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within a small, ambitious team.
Key Responsibilities:- Managing customer service and sales support enquiries via phone and email.
- Processing orders accurately within Odoo and maintaining CRM and accounts records.
- Raising and verifying invoices, reconciling supplier statements and supporting accounts processes.
- Managing stock levels and placing supplier orders through Odoo.
- Coordinating with warehouse and shipping partners to ensure smooth fulfilment.
- Supporting the sales team with admin, quotations and order progression.
- Updating website content (Magento), including product listings, descriptions, images and pricing.
- Conducting competitor pricing and product analysis.
- Creating basic blog and content updates on new products and company news.
- Troubleshooting basic system and process issues.
- Minimum 2 years’ hands-on experience using Odoo (essential).
- Experience in accounts administration, sales administration or customer support.
- Strong attention to detail and high level of accuracy.
- Confident communicator with a professional telephone manner.
- Ability to work independently and manage multiple priorities.
- Proficient in Microsoft Excel and Outlook.
- Experience using CRM / ERP systems.
- Excellent literacy and numeracy skills.
- Experience with eCommerce platforms such as Magento, eBay or Amazon.
- Experience with Linnworks or QuickBooks.
- Interest in wellness, lifestyle or premium consumer products.
- Consistent employment history with evidence of reliability and commitment.
- Proven experience working remotely.
- Dedicated home office with reliable ethernet connection.
- Exclusive commitment to Aqualine, no other roles or side businesses.
- Due to financial responsibilities, references and background checks will be required.
Odoo Accounts & Customer Support Administrator (Home Based) in Halifax employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Odoo Accounts & Customer Support Administrator (Home Based) in Halifax
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Odoo. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Odoo knowledge. Be ready to discuss specific scenarios where you've used Odoo effectively in past roles. This will show you're not just familiar with the software, but you know how to leverage it.
✨Tip Number 3
Show off your personality! During interviews, let your passion for wellness and customer support shine through. Employers love candidates who are not only skilled but also genuinely excited about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals who fit our vibe, so make sure you stand out!
We think you need these skills to ace Odoo Accounts & Customer Support Administrator (Home Based) in Halifax
Some tips for your application 🫡
Show Off Your Odoo Skills: Make sure to highlight your hands-on experience with Odoo in your application. We want to see how you've used it in past roles, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific responsibilities from the job description that match your experience, especially in customer support and accounts.
Be Professional Yet Approachable: When writing your application, keep a professional tone but let your personality shine through. We’re looking for someone who can communicate well and fit into our small, ambitious team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Equals One Ltd
✨Know Your Odoo Inside Out
Make sure you brush up on your Odoo knowledge before the interview. Be ready to discuss specific features you've used and how they relate to the role. Think about examples where you've solved problems or improved processes using Odoo.
✨Showcase Your Customer Support Skills
Prepare to share experiences where you've successfully handled customer inquiries or resolved issues. Highlight your communication style and how you ensure customer satisfaction, as this role heavily relies on strong customer support.
✨Demonstrate Attention to Detail
Since accuracy is key in this position, be prepared to discuss how you maintain high standards in your work. You might want to mention specific instances where your attention to detail made a difference, especially in accounts or order processing.
✨Familiarise Yourself with Aqualine Wellness
Do some research on Aqualine Wellness and their products. Understanding their market and values will help you align your answers with what they’re looking for. Plus, it shows genuine interest in the company and its mission.
