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- Tasks: Oversee daily operations, finance, and IT functions in a paediatric practice.
- Company: Established private paediatric practice in North East Hampshire.
- Benefits: Competitive salary, 25 days leave, pension scheme, and flexible working hours.
- Why this job: Join a growing team and make a difference in children's lives.
- Qualifications: 5+ years in management, strong financial and IT skills required.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 38000 £ per year.
Location: Crondall, Hampshire office based
Salary: £35,000 to £38,000 per annum depending on experience
Full time, permanent, 37 hours per week
We are a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years.
Following an internal promotion, we are now seeking an experienced Operations Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively.
About the role
The Operations Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance. Key responsibilities will include:
- Operations and administration
- Managing the day to day activities and performance of the Operations and QA team
- Reviewing processes and identifying efficiencies to improve productivity and reduce costs
- Overseeing procurement and managing supplier relationships
- Managing company policies, procedures and facilities including health and safety
- IT management
- Acting as the main point of contact for IT and telephony matters
- Managing system access, hardware, software and user permissions
- Liaising with external IT providers to resolve issues
- Supporting the rollout of new systems and upgrades
- Overseeing IT budgets, licences and information governance compliance
- Financial management
- Supporting budgets, P&L, cash flow and financial reporting
- Managing billing processes, utilisation targets and cost control
- Monitoring performance against financial targets and identifying improvement opportunities
- People management and leadership
- Managing recruitment, onboarding, appraisals and mandatory training
- Supporting staff wellbeing and promoting a positive workplace culture
- Acting as a key link between clinical and non-clinical teams
- Compliance and quality
- Ensuring regulatory and legal compliance including GDPR, DBS and professional standards
- Supporting audits, insurance requirements and complaint handling
- Contributing to business planning, development and growth initiatives
About you
You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment. The successful candidate will ideally have:
- At least five years experience in a management or supervisory role
- Strong understanding of basic accountancy including P&L, payroll and expenses
- Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables
- Experience of managing teams, performance reviews and appraisals
- Excellent communication skills and attention to detail
- Ability to manage external suppliers and service providers effectively
- Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential.
A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport.
Benefits
- Salary of £35,000 to £38,000 depending on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Death in service benefit
- Health care and health insurance
- Office based role with home working available when required
- Flexible working hours between 8.30am and 5.30pm
Interested? Please apply with your latest CV.
Operations Manager in Guildford employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see how you can fit into their culture, so think about how your experience aligns with their mission.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of how you've improved operational efficiency or managed teams effectively. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Operations Manager in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience in managing operations, finance, and IT functions. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or saved costs in previous roles. This will help us see the impact you can bring to our practice.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can make your application stand out. We’re looking for someone who fits well with our team culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Equals One Ltd
✨Know Your Numbers
As an Operations Manager, you'll need to be comfortable with financials. Brush up on your understanding of P&L statements, cash flow, and budgeting. Be ready to discuss how you've managed finances in previous roles and any strategies you've implemented to improve financial performance.
✨Showcase Your IT Savvy
With a focus on IT management, it's crucial to demonstrate your advanced IT skills. Familiarise yourself with Microsoft 365 and Excel, especially pivot tables. Prepare examples of how you've successfully managed IT systems or resolved tech issues in the past.
✨Highlight Your Leadership Style
This role involves managing teams and promoting a positive workplace culture. Think about your leadership style and be prepared to share specific examples of how you've supported staff wellbeing, conducted appraisals, or improved team performance.
✨Understand Compliance and Quality Standards
Compliance is key in healthcare settings. Make sure you understand relevant regulations like GDPR and how they apply to the role. Be ready to discuss your experience with audits, insurance requirements, and how you've handled complaints or quality assurance in previous positions.
