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- Tasks: Manage daily operations, finance, and IT for a paediatric practice.
- Company: Established private paediatric practice in North East Hampshire.
- Benefits: Competitive salary, 25 days leave, pension, and flexible working hours.
- Why this job: Join a dynamic team making a difference in children's lives.
- Qualifications: 5+ years in management, strong financial and IT skills required.
- Other info: Opportunity for growth in a supportive and positive workplace.
The predicted salary is between 29000 - 32000 £ per year.
Location: Crondall, Hampshire office based
Salary: £35,000 to £38,000 per annum depending on experience
Full time, permanent, 37 hours per week
We are a well-established private paediatric practice based in North East Hampshire, providing assessment and intervention services for children and young people aged 2 to 25 years.
Following an internal promotion, we are now seeking an experienced Operations and Business Manager to support the continued growth of the practice and oversee its day to day operational, financial and IT functions. This is a key role, working closely with the Practice Manager and senior leadership team to ensure the practice runs efficiently, compliantly and effectively.
About the role
The Operations and Business Manager will take responsibility for the smooth running of the practice, with a particular focus on finance, IT and operational performance. Key responsibilities will include:
- Operations and administration
- Managing the day to day activities and performance of the Operations and QA team
- Reviewing processes and identifying efficiencies to improve productivity and reduce costs
- Overseeing procurement and managing supplier relationships
- Managing company policies, procedures and facilities including health and safety
- IT management
- Acting as the main point of contact for IT and telephony matters
- Managing system access, hardware, software and user permissions
- Liaising with external IT providers to resolve issues
- Supporting the rollout of new systems and upgrades
- Overseeing IT budgets, licences and information governance compliance
- Financial management
- Supporting budgets, P&L, cash flow and financial reporting
- Managing billing processes, utilisation targets and cost control
- Monitoring performance against financial targets and identifying improvement opportunities
- People management and leadership
- Managing recruitment, onboarding, appraisals and mandatory training
- Supporting staff wellbeing and promoting a positive workplace culture
- Acting as a key link between clinical and non-clinical teams
- Compliance and quality
- Ensuring regulatory and legal compliance including GDPR, DBS and professional standards
- Supporting audits, insurance requirements and complaint handling
- Contributing to business planning, development and growth initiatives
About you
You will be an experienced operations or management professional with strong organisational, financial and IT skills, confident managing multiple priorities in a fast paced environment. The successful candidate will ideally have:
- At least five years experience in a management or supervisory role
- Strong understanding of basic accountancy including P&L, payroll and expenses
- Advanced IT skills including Microsoft 365 and Excel with experience using pivot tables
- Experience of managing teams, performance reviews and appraisals
- Excellent communication skills and attention to detail
- Ability to manage external suppliers and service providers effectively
- Experience within healthcare, private practice, SEN or working with local authorities and schools would be advantageous but is not essential.
A full UK driving licence and access to a vehicle are required as the clinic is not accessible via public transport.
Benefits
- Salary of £35,000 to £38,000 depending on experience
- 25 days annual leave plus bank holidays
- Pension scheme
- Death in service benefit
- Health care and health insurance
- Office based role with home working available when required
- Flexible working hours between 8.30am and 5.30pm
Interested? Please apply with your latest CV.
Operations and Business Manager in Guildford employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Business Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and management sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in operations and financial management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence and refine your responses. Focus on your leadership and IT skills, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations and Business Manager in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations and Business Manager role. Highlight your relevant experience in operations, finance, and IT management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our practice. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since this role involves managing teams and liaising with external providers, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this ability.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your talents directly to us!
How to prepare for a job interview at Equals One Ltd
✨Know Your Numbers
As an Operations and Business Manager, you'll need to be comfortable with financials. Brush up on your understanding of P&L statements, cash flow, and budgeting. Be ready to discuss how you've managed finances in previous roles and any strategies you've implemented to improve financial performance.
✨Showcase Your IT Savvy
With a focus on IT management, it's crucial to demonstrate your advanced IT skills. Familiarise yourself with Microsoft 365 and Excel, especially pivot tables. Prepare examples of how you've successfully managed IT systems or resolved technical issues in the past.
✨Highlight Your Leadership Experience
This role involves managing teams and promoting a positive workplace culture. Think of specific instances where you've led a team, handled appraisals, or improved staff wellbeing. Be ready to share how you foster collaboration between clinical and non-clinical teams.
✨Understand Compliance and Quality Standards
Compliance is key in healthcare settings. Brush up on GDPR, DBS, and other relevant regulations. Be prepared to discuss how you've ensured compliance in previous roles and any audits or quality assurance processes you've been involved in.
