At a Glance
- Tasks: Manage customer orders and queries while ensuring smooth dispatch of goods.
- Company: Leading artisan bakery manufacturer with a focus on quality and customer satisfaction.
- Benefits: Competitive salary of Β£27-30k, full-time hours, and a supportive work environment.
- Why this job: Join a passionate team and play a key role in delivering delicious products to customers.
- Qualifications: Strong communication and organisational skills, plus experience in a manufacturing setting.
- Other info: Full-time role with Monday to Friday schedule, perfect for work-life balance.
The predicted salary is between 27000 - 30000 Β£ per year.
A leading artisan bakery manufacturer is seeking a Customer Service and Despatch Coordinator to manage customer orders and queries. The ideal candidate should have strong communication and organizational skills and experience in a manufacturing environment.
Responsibilities include:
- Processing orders
- Dispatching goods
- Liaising with departments
Competitive salary of Β£27-30k depending on experience. Based in Long Lee, England, this role offers a full-time work schedule from 8:30 AM to 5:00 PM, Monday to Friday.
Despatch & Customer Experience Coordinator employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Despatch & Customer Experience Coordinator
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in customer service or despatch roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
β¨Tip Number 2
Prepare for interviews by practising common questions related to customer service and order management. We recommend role-playing with a friend to boost your confidence and refine your answers.
β¨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed orders or resolved customer queries in the past. This will help you stand out as the ideal candidate!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Despatch & Customer Experience Coordinator
Some tips for your application π«‘
Show Off Your Communication Skills: Since this role is all about managing customer orders and queries, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively liaise with different departments.
Organisational Skills are Key: We want to see how organised you are! In your application, mention any experience you have in managing multiple tasks or orders at once. This will show us that you can handle the fast-paced environment of a bakery manufacturer.
Tailor Your Experience: If you've worked in a manufacturing environment before, donβt forget to mention it! Tailor your application to reflect relevant experiences that align with the responsibilities of processing orders and dispatching goods.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates regarding your application status.
How to prepare for a job interview at Equals One Ltd
β¨Know the Bakery Inside Out
Before your interview, do some research on the bakery's products and values. Familiarise yourself with their offerings and any unique selling points. This will show your genuine interest in the company and help you answer questions more effectively.
β¨Showcase Your Communication Skills
As a Despatch & Customer Experience Coordinator, strong communication is key. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
β¨Organisational Skills are Crucial
Think about times when you've had to manage multiple tasks or orders simultaneously. Be ready to discuss your organisational strategies and tools you use to stay on top of things. This will demonstrate your ability to thrive in a busy manufacturing environment.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or the bakery's future plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.