Custody Support Worker

Custody Support Worker

Wotton-under-Edge Full-Time 24650 - 29000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support participants in a correctional setting through group and one-on-one interventions.
  • Company: Join Seetec, a community-focused organisation dedicated to helping individuals reintegrate into society.
  • Benefits: Enjoy 25 days annual leave, volunteer days, healthcare cash plan, and retail discounts.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Experience in social care or criminal justice is preferred but not essential; confidence is key.
  • Other info: Flexible application process; we welcome diverse candidates and support ex-offenders.

The predicted salary is between 24650 - 29000 ÂŁ per year.

Custody Support Worker

Salary:ÂŁ24,650 – ÂŁ29,000per annum

Location:HMP Eastwood Park
Hours:37 Hours per week
Contract:Permanent
Closing Date:31 August 2025

We have exciting opportunity for Custody Support Worker to join ourCFO Evolution team.

You’ll be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation.

Participants will get motivational support and direction to help them stay engaged throughout the duration of their sentence.You\’ll provide both group work and one-on-one interventions to help participants get over obstacles and reintegrate into their communities.to carry out efficient pre-release in preparation to facilitate a seamless integration into the community.

Our successful candidate will ideally have experience in probation/social care or experience working within the criminal justice sector.However, we appreciate that not everyone can tick every single box, so we’re looking for someone confident who is comfortable working with a diverse range of people from a variety of backgrounds and circumstances and can coach/mentor them.

This is a rewarding opportunity that will allow you to help our participants change their lives around!

In return for your dedication, knowledge, and commitment, we offer a competitive salary of ÂŁ24,650 – ÂŁ29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl.3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division ispart of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland.People are at the front, centre and heart of every service we provide and each decision we make.

To apply please use link: https://jobs.seetec.co.uk//job-invite/30957/

Key Responsibilities

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
• To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children.This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
• Ensure all contractual targets are met

Skills and Experience

• IAG Level 3 – desirable
• Experience managing a caseload of participants – desirable
• Knowledge of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner.Experience in a target-driven environment
• Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
• Ability to motivate and sustain engagement of individuals.

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises.We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives.Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check.Seetec support the recruitment of ex- offenders and will not discriminate in anyway.Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

INDLS

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Custody Support Worker employer: Equals One Ltd

Seetec is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and participants. With competitive salaries, generous leave policies, and opportunities for professional growth, our Custody Support Workers play a vital role in transforming lives within the community at HMP Eastwood Park. Join us to make a meaningful impact while enjoying unique benefits like volunteer days and access to a wide range of discounts.
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Contact Detail:

Equals One Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Custody Support Worker

✨Tip Number 1

Familiarise yourself with the criminal justice system and the specific challenges faced by individuals in custody. This knowledge will help you engage more effectively with participants and demonstrate your commitment to their rehabilitation.

✨Tip Number 2

Network with professionals in the field of social care and probation. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities within the sector.

✨Tip Number 3

Showcase your interpersonal skills by volunteering or working in roles that require you to support diverse groups. This experience will highlight your ability to connect with individuals from various backgrounds, which is crucial for this position.

✨Tip Number 4

Prepare for the interview by practising responses to common questions related to case management and safeguarding. Think of examples from your past experiences that demonstrate your ability to motivate and support individuals effectively.

We think you need these skills to ace Custody Support Worker

Experience in probation or social care
Knowledge of the criminal justice sector
Case management skills
Motivational interviewing techniques
Group facilitation skills
One-on-one coaching and mentoring
Excellent verbal and written communication skills
Ability to engage with diverse populations
Understanding of safeguarding principles
Data entry and management skills
Target-driven mindset
Collaboration and teamwork skills
Problem-solving abilities
Empathy and active listening skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in probation, social care, or the criminal justice sector. Emphasise any specific skills that align with the responsibilities of a Custody Support Worker.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping individuals reintegrate into society. Mention your ability to work with diverse groups and provide examples of how you've motivated others in the past.

Highlight Relevant Skills: In your application, focus on key skills such as communication, case management, and the ability to engage with participants. Use specific examples to demonstrate how you have successfully applied these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Equals One Ltd

✨Show Your Empathy

As a Custody Support Worker, you'll be working with individuals from diverse backgrounds. Demonstrating empathy and understanding during the interview will show that you can connect with participants and support them effectively.

✨Highlight Relevant Experience

Even if you don't meet every requirement, share any relevant experience you have in probation, social care, or the criminal justice sector. Discuss specific examples of how you've managed caseloads or supported individuals in challenging situations.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about past experiences where you successfully motivated or engaged individuals and be ready to discuss these.

✨Demonstrate Team Collaboration Skills

Collaboration is key in this role. Be prepared to talk about how you've worked with others, such as mentors or colleagues, to achieve common goals. Highlight any experiences where teamwork led to positive outcomes for participants.

Custody Support Worker
Equals One Ltd
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  • Custody Support Worker

    Wotton-under-Edge
    Full-Time
    24650 - 29000 ÂŁ / year (est.)

    Application deadline: 2027-09-02

  • E

    Equals One Ltd

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