Equals One Ltd is seeking a Complaints Manager to own complaints and escalations, taking them through to resolution on-site in Liverpool/Speke. You will investigate issues, coordinate with internal teams and suppliers, and drive improvements to processes and customer experience.
This hands-on role focuses on identifying trends, resolving complex cases, and providing leadership with clear reporting on risks and actions.
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Complaints Resolution Lead in Coalville employer: Equals One Ltd
Bluebird Care Calderdale and Bradford is an exceptional employer that prioritises the well-being of both its employees and customers. With flexible shifts, comprehensive training, and a supportive team environment, you will have the opportunity to make a meaningful impact in the lives of individuals while enjoying ongoing career development. Join us in Halifax and Brighouse, where your compassion and dedication can truly shine.
