Equals One Ltd in Liverpool/Speke is seeking a proactive Complaints Manager to own and resolve customer complaints and escalations, and to drive improvements across the business. This hands-on, on-site role requires managing complex issues to resolution, identifying trends, and shaping robust processes to ensure consistency and accountability across teams.
Salary circa £40,000 DOE; this is a fast-paced environment within a growing small business with a national supplier network.
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On-Site Complaints & Customer Experience Lead in Birkenhead employer: Equals One Ltd
Bluebird Care Calderdale and Bradford is an exceptional employer that prioritises the well-being of both its employees and customers. With flexible shifts, comprehensive training, and a supportive team environment, you will have the opportunity to make a meaningful impact in the lives of individuals while enjoying ongoing career development. Join us in Halifax and Brighouse, where your compassion and dedication can truly shine.
