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- Tasks: Lead daily operations and support impactful programmes for disadvantaged children.
- Company: A dynamic charity dedicated to improving lives of disabled children.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Strong operations experience and problem-solving skills required.
- Other info: Join a values-driven team at a pivotal time in our growth.
The predicted salary is between 36000 - 60000 £ per year.
A charity exists to improve the lives of disadvantaged and disabled children across the region. The charity provides essential equipment, runs practical support initiatives and delivers programmes that help children access opportunities they may otherwise miss. It is a fast-paced, ambitious organisation with a growing reputation and a strong commitment to making a meaningful difference.
We are looking for a senior operations professional to work closely with the Chief Executive and ensure the smooth running of the charity. With the Chief Executive focused externally, this role will take the lead on day-to-day operations, resolve issues early and give the team the structure it needs to deliver high-quality programmes. A major part of the role involves programme support, including key campaigns such as the winter programme. You will also manage volunteers, oversee the CRM, coordinate website updates and drive improvements to internal processes and standard operational practices. The role suits someone who enjoys variety, challenges and questions decision making in a productive and proactive capacity, makes confident decisions and takes ownership of problems before they develop. The charity welcomes applicants from commercial backgrounds who can bring practical, business-focused thinking to a mission-led organisation.
Responsibilities include:
- Provide an operational presence across the charity and manage issues before they reach the Chief Executive
- Support the planning and delivery of programmes and campaigns
- Lead volunteer coordination and improve volunteer processes
- Oversee the CRM system and arrange solutions when issues arise
- Implement and strengthen internal processes to support efficient and proactive working
- Build positive working relationships across the team and promote continuous improvement
- Work alongside the Chief Executive and Trustees to ensure compliance, health and safety and governance is regularly updated and adhered to and implemented in accordance with good practice
- Assist with the recruitment of new employees and manage the relevant onboarding processes
- Ensuring Trustees are regularly updated on any changes in regards to their responsibilities and their duty of care to the charity
Skills and Experience
Essential
- Strong experience in operations or programme delivery
- Proven ability to anticipate issues and solve problems quickly
- Confident decision maker with a practical, hands-on approach
- Able to work at pace and manage multiple priorities
- Experience improving systems and processes, including use of a CRM
- Strong communication skills and the confidence to challenge constructively
- Organised, proactive and reliable
- Experience supporting senior leaders or working in a small, fast-moving organisation
Desirable
- Experience gained within a commercial environment
- Previous charity experience within a commercial role
- Experience managing volunteers or coordinating campaign activity
- Knowledge of basic website or digital processes
Why join us?
- A supportive, values-driven culture that encourages creativity and teamwork
- Opportunities to shape the way the charity operates at a pivotal time in its growth
- Competitive salary and benefits, with flexibility and room to develop
If you are interested in this role, please apply with your CV and a short covering statement explaining your interest and suitability.
Strategic Operations and Programmes Lead in Bath employer: Equals One Ltd
Contact Detail:
Equals One Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Operations and Programmes Lead in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector or those who work in operations. A friendly chat can lead to insider info about job openings and even recommendations. Don’t be shy; we all love a good conversation!
✨Tip Number 2
Prepare for interviews by researching the charity’s recent projects and campaigns. Show us you’re genuinely interested in their mission and how your skills can help them achieve their goals. We want to see that passion!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past where you’ve tackled challenges head-on. We love candidates who can demonstrate their ability to anticipate issues and resolve them quickly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and making a difference in the lives of disadvantaged children.
We think you need these skills to ace Strategic Operations and Programmes Lead in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Strategic Operations and Programmes Lead. Highlight your experience in operations and programme delivery, and don’t forget to showcase any relevant skills that align with the charity's mission.
Craft a Compelling Covering Statement: Your covering statement is your chance to shine! Explain why you’re passionate about improving the lives of disadvantaged children and how your background makes you a perfect fit for this role. Keep it concise but impactful!
Showcase Problem-Solving Skills: Since the role involves anticipating issues and solving problems quickly, be sure to include examples in your application that demonstrate your ability to tackle challenges head-on. We love a proactive approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Equals One Ltd
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and recent initiatives. Understanding their work with disadvantaged and disabled children will help you align your answers with their goals and demonstrate your genuine interest in making a difference.
✨Showcase Your Problem-Solving Skills
Given the role's focus on anticipating issues and resolving them quickly, prepare specific examples from your past experience where you've successfully tackled challenges. Highlight your hands-on approach and how you made confident decisions that led to positive outcomes.
✨Emphasise Your Operational Experience
Make sure to discuss your strong background in operations or programme delivery. Talk about any systems or processes you've improved, especially if you've worked with CRM systems. This will show that you have the practical, business-focused thinking they’re looking for.
✨Build Rapport with the Interviewers
During the interview, aim to build positive working relationships with your interviewers. Be friendly, approachable, and engage in constructive dialogue. This will not only showcase your communication skills but also reflect the collaborative culture of the charity.
