SME Commercial Insurance Account Handler / Broker
Location: Essex or London
Salary: Competitive
Division: Retail Commercial
Employment: Full-time
The Role
We are looking for an ambitious SME Commercial Insurance Account Handler / Broker to join our growing direct retail commercial team.
We are looking for someone who already has a good grounding in commercial insurance broking and is capable of taking ownership of clients and policies rather than simply carrying out administrative tasks.
The successful candidate will work across our existing commercial client base, handling renewals, new business enquiries, mid-term adjustments and day-to-day client requirements.
This would particularly suit someone with around 18 months to 3 years' commercial broking experience who is looking for a role where they can take on more responsibility and progress their career.
As the individual develops, there will also be opportunities to gain exposure to our wider London Market and wholesale broking operation.
Key Responsibilities
- Manage a portfolio of SME commercial clients.
- Handle renewals from start to finish.
- Proactively contact clients in advance of renewal and obtain updated risk information.
- Approach insurers and obtain renewal and new-business terms.
- Review and compare insurer quotations.
- Negotiate terms with insurers where appropriate.
- Present terms clearly and professionally to clients.
- Handle incoming new-business enquiries.
- Process mid-term adjustments, cancellations and policy changes.
- Liaise directly with clients, insurers and other market contacts.
- Identify opportunities to cross-sell additional covers where appropriate.
- Ensure all client and policy information is accurately maintained on Acturis.
- Maintain appropriate diary and follow-up procedures.
- Ensure client files meet compliance and FCA requirements.
- Work closely with the wider broking and accounts teams.
- Provide a high level of service and build strong long-term client relationships.
Types of Business
Experience across some or all of the following would be particularly useful:
- Commercial Combined
- Property Owners / Landlords
- Shops and Offices
- Public and Employers' Liability
- Trades and Contractors
- SME Package Policies
- Commercial Property
- Fleet / Commercial Motor
- Professional Indemnity
Experience in every class is not essential. We are more interested in finding someone with a strong overall commercial broking foundation who is willing to learn.
What We're Looking For
Ideally, you will have:
- Approximately 18 months to 3+ years' experience within a commercial insurance broker.
- Experience dealing directly with commercial clients.
- Experience handling commercial renewals.
- A good understanding of SME commercial insurance products.
- Confidence approaching insurers and obtaining terms.
- The ability to manage your own workload and follow-ups.
- Strong telephone and communication skills.
- Good attention to detail.
- A proactive rather than purely administrative approach.
- The confidence to take ownership of work and see it through to completion.
Acturis
Acturis experience is highly desirable.
We are particularly interested in candidates who are already comfortable using Acturis for:
- Client and policy records
- Renewals
- MTAs
- New business
- Diary management
- Documentation
Qualifications
Cert CII would be advantageous but is not essential.
Candidates currently working towards professional insurance qualifications will also be considered and encouraged to continue their development.
The Person
We're not looking for somebody who simply wants to process policies all day.
We want someone who is:
- Ambitious
- Commercially minded
- Confident
- Organised
- Good with clients
- Comfortable speaking to insurers
- Keen to learn
- Interested in progressing within the insurance market
This is an opportunity to join a growing Lloyd's broker where the successful candidate can initially establish themselves within our retail commercial operation and, over time, gain exposure to more complex risks and the London Market.
About us
We are an FCA-authorised Lloyd's broker operating across both direct retail and wholesale insurance.
Our business gives employees exposure to a broad range of commercial insurance products as well as access to insurers and the wider London Market.
SME Commercial Insurance Account Handler / Broker in Brentwood employer: Equals One Careers
As a leading building services provider in Thetford, we pride ourselves on offering a supportive work environment where our Plumbers can thrive. With competitive pay, a company van, and a strong focus on employee development, we ensure our team members enjoy a fulfilling career while contributing to meaningful projects that restore homes and support families in need. Join us for a long-term opportunity in a growing business that values quality workmanship and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land SME Commercial Insurance Account Handler / Broker in Brentwood
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Equals One Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Equals One Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Equals One Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Equals One Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Equals One Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Equals One Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Equals One Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Equals One Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
