Equals Group PLC is seeking a Workplace IT Support - 1st Line to provide first-level technical support for end users. You will log, triage and resolve IT requests, acting as the primary contact for IT-related issues and supporting a range of devices and platforms.
The role emphasizes customer service, clear communication, and adherence to ITIL-aligned processes, with hybrid working across teams and occasional on-call support.
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Hybrid 1st Line IT Support Specialist employer: Equals Group PLC
Equals is an exceptional employer that fosters a collaborative and inclusive work culture, where diverse perspectives are valued and contribute to innovative solutions in the financial sector. Located in London, employees benefit from a vibrant city atmosphere, along with opportunities for professional growth and development within a supportive team environment. With a focus on simplifying money management for customers, Equals offers meaningful work that directly impacts businesses operating globally.