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For Companies At a Glance
- Tasks: Support the complaints team with admin tasks and customer calls.
- Company: Join a dynamic team focused on customer satisfaction and financial regulations.
- Benefits: Earn £140 a day, enjoy remote work, and gain valuable experience.
- Why this job: Learn about complaint processes while making a difference in customer service.
- Qualifications: Experience in admin roles and strong communication skills required.
- Other info: Flexible hours with potential for extension after 6 months.
The predicted salary is between 27300 - 36400 £ per year.
As an administrator you will be supporting the complaints team with day-to-day administrative tasks, some customer calls, logging new customer complaints, reviewing customer information to ensure accuracy of data against evidence. This is an excellent opportunity for someone interested in learning more about complaint processes and financial conduct authority regulation.
What you’ll be doing:
- Preparing and loading customer cases onto the client system ensuring all details are entered correctly.
- Managing inboxes.
- Data entry.
- Details maintenance.
- Responding to or escalating customer queries where appropriate.
- Supporting with customer telephone enquiries.
What we’d like to see from your application:
- Experience in administrative roles.
- Confidence with accurate data entry.
- Strong oral and written communication.
- Great prioritisation and organisation.
Location: Remote.
The rate on offer: £140 a day via Umbrella.
Hours: 37.5 hr week – Monday to Friday – shift between 9am – 6pm.
Duration: 6 months with opportunity to extend.
Motor Finance Administrator - Remote in Belfast employer: EQHazellCarr
Contact Detail:
EQHazellCarr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Finance Administrator - Remote in Belfast
✨Tip Number 1
Get to know the company! Research their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be handling customer calls, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to discuss your organisational skills. Think of examples from your past roles where you managed multiple tasks effectively. This will show you can handle the day-to-day admin duties like a pro!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Motor Finance Administrator - Remote in Belfast
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight any previous experience in administrative roles. We want to see how you've managed tasks like data entry and inbox management, so don’t hold back on those details!
Accuracy is Key: Since you'll be dealing with customer cases and data, emphasise your confidence in accurate data entry. We love candidates who pay attention to detail, so share examples of how you’ve ensured accuracy in past roles.
Communication Matters: Strong oral and written communication skills are a must! When writing your application, keep it clear and concise. If you have experience handling customer queries, let us know how you approached those situations.
Organise Your Application: Just like in the role, organisation is crucial in your application. Structure your CV and cover letter well, making it easy for us to see your qualifications. And remember, apply through our website for the best chance!
How to prepare for a job interview at EQHazellCarr
✨Know Your Stuff
Familiarise yourself with the complaints process and financial conduct authority regulations. This will not only show your interest in the role but also help you answer questions confidently.
✨Showcase Your Admin Skills
Be ready to discuss your previous administrative experience. Highlight specific examples where you managed data entry, maintained details, or handled customer queries effectively.
✨Communication is Key
Since strong oral and written communication is crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a few scenarios where you successfully resolved customer issues.
✨Organise Your Thoughts
Prioritisation and organisation are essential. Before the interview, think about how you would manage multiple tasks, like handling customer calls while logging complaints. Be prepared to share your strategies.
