At a Glance
- Tasks: Configure and customise pension administration software to meet client needs.
- Company: Leading provider of digital management software in the pensions sector.
- Benefits: Competitive day rate, remote work, and potential for contract extension.
- Other info: Dynamic role with opportunities for professional growth and client interaction.
- Why this job: Make a real difference by helping clients optimise their pension management processes.
- Qualifications: Experience with T-SQL and pension administration systems preferred.
The predicted salary is between 45000 - 55000 € per year.
Our client provides digital administration and management software for pension schemes, including a cloud-based platform designed to support administration, calculation, and workflow processes. They operate within the pensions and financial services sector, supporting administrators, actuaries, and pension scheme stakeholders such as members, employers, and trustees. Their platform is designed to enable online access, automation, and self-service functionality for managing pension scheme activities.
Role Summary
This role exists to configure the client's software suite for their clients. It supports the delivery and customisation of pension administration software, ensuring that client requirements are gathered, translated into specifications, and implemented within the system. The role enables clients to use tailored software functionality, supports client success through configuration and training, and contributes to the effective implementation and ongoing use of the company’s core product.
Core Duties/Responsibilities
- Configure the client's pension administration system to meet their client requirements
- Configure workflows, data maintenance screens, interfaces, pensioner payroll, data migrations, reports, and benefit calculations
- Meet with clients to gather requirements
- Communicate with clients throughout the software customisation process to obtain feedback and approval
- Customise software systems based on client needs and specifications
- Educate clients on how to use their suite of products and customised features
- Engage with the training team when required
- Create documentation for clients and internal use
- Support the software release process when required
- Support the software upgrade process when required
- Manage multiple parallel tasks and prioritise workload effectively
- Liaise with clients to gather requirements and produce specifications (including potential travel to client sites)
Skills, Capabilities and Attributes
- T-SQL proficiency
- Experience working on other pension administration systems (e.g. Equiniti Compendia, Aquila Administrator, Profund oPen)
- XML knowledge
- Microsoft SQL Server Management Studio (database management)
- Software implementation experience
- Configuration or development of pensions or financial services software
- Understanding of business processes and workflows
- Workload prioritisation and task management (including meeting deadlines and managing multiple parallel tasks)
- Analytical and problem-solving capability (including numeracy)
- Client communication, customer service, and stakeholder interaction
- Technical adaptability and learning new systems and technologies
Core Hours - 37.5 per week, Monday–Friday
Location - Remote
Day Rate - Competitive D.O.E via umbrella
Duration - 6 months with possibility to extend
Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
System Workflow Implementation Consultant in Warrington employer: EQ Hazell Carr
Our client is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development within the pensions and financial services sector. With a focus on innovation and client success, employees benefit from competitive remuneration, flexible remote working arrangements, and opportunities to engage in meaningful projects that directly impact clients' operations. The company fosters a collaborative environment where your contributions are valued, and you can thrive while helping clients navigate their pension administration needs.
StudySmarter Expert Advice🤫
We think this is how you could land System Workflow Implementation Consultant in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions and financial services sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your experience with pension administration systems and software implementation. We want to see your T-SQL proficiency and any cool projects you've worked on. This is your chance to shine!
✨Tip Number 3
Prepare for interviews by practising common questions related to client communication and software customisation. We recommend role-playing with a friend or using mock interview platforms. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace System Workflow Implementation Consultant in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of System Workflow Implementation Consultant. Highlight your experience with pension administration systems and any relevant software implementation projects you've been involved in.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Mention specific skills like T-SQL proficiency and your ability to manage multiple tasks, and don’t forget to show your enthusiasm for working with our client’s software suite!
Showcase Your Client Communication Skills:Since this role involves liaising with clients, make sure to highlight your experience in client communication and customer service. Share examples of how you've successfully gathered requirements or provided training in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EQ Hazell Carr
✨Know the Software Inside Out
Make sure you’re familiar with the client’s pension administration software suite. Understand its features, functionalities, and how it can be customised to meet client needs. This will help you demonstrate your technical adaptability and show that you can hit the ground running.
✨Gather Requirements Like a Pro
Practice how to effectively gather and translate client requirements into specifications. Think of examples from your past experiences where you successfully managed client expectations and delivered tailored solutions. This will showcase your analytical skills and client communication abilities.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles, especially related to software implementation or configuration. Highlight how you approached these problems and the outcomes. This will illustrate your analytical capabilities and ability to manage multiple tasks under pressure.
✨Engage with the Training Aspect
Since educating clients on using the software is key, think about how you would approach training sessions. Be ready to share any relevant experience you have in training or supporting users, as this will demonstrate your commitment to client success and effective communication.
