At a Glance
- Tasks: Configure and customise pension administration software to meet client needs.
- Company: Leading provider of digital management software in the pensions sector.
- Benefits: Competitive day rate, remote work, and potential for contract extension.
- Other info: Flexible remote role with opportunities for professional growth and development.
- Why this job: Make a real difference by helping clients optimise their pension systems.
- Qualifications: Experience with pension software, T-SQL proficiency, and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
Our client provides digital administration and management software for pension schemes, including a cloud-based platform designed to support administration, calculation, and workflow processes. They operate within the pensions and financial services sector, supporting administrators, actuaries, and pension scheme stakeholders such as members, employers, and trustees. Their platform is designed to enable online access, automation, and self-service functionality for managing pension scheme activities.
Role Summary
This role exists to configure the clients' software suite for their clients. It supports the delivery and customisation of pension administration software, ensuring that client requirements are gathered, translated into specifications, and implemented within the system. The role enables clients to use tailored software functionality, supports client success through configuration and training, and contributes to the effective implementation and ongoing use of the company’s core product.
Core Duties/Responsibilities
- Configure the clients' pension administration system to meet their client requirements
- Configure workflows, data maintenance screens, interfaces, pensioner payroll, data migrations, reports, and benefit calculations
- Meet with clients to gather requirements
- Communicate with clients throughout the software customisation process to obtain feedback and approval
- Customise software systems based on client needs and specifications
- Educate clients on how to use their suite of products and customised features
- Engage with the training team when required
- Create documentation for clients and internal use
- Support the software release process when required
- Support the software upgrade process when required
- Manage multiple parallel tasks and prioritise workload effectively
- Liaise with clients to gather requirements and produce specifications (including potential travel to client sites)
Skills, Capabilities and Attributes
- T-SQL proficiency
- Experience working on other pension administration systems (e.g. Equiniti Compendia, Aquila Administrator, Profund oPen)
- XML knowledge
- Microsoft SQL Server Management Studio (database management)
- Software implementation experience
- Configuration or development of pensions or financial services software
- Understanding of business processes and workflows
- Workload prioritisation and task management (including meeting deadlines and managing multiple parallel tasks)
- Analytical and problem-solving capability (including numeracy)
- Client communication, customer service, and stakeholder interaction
- Technical adaptability and learning new systems and technologies
Core Hours - 37.5 per week, Monday–Friday
Location - Remote
Day Rate - Competitive D.O.E via umbrella
Duration - 6 months with possibility to extend
Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
System Workflow Implementation Consultant employer: EQ Hazell Carr
As a System Workflow Implementation Consultant with our client, you will join a forward-thinking company that values innovation and collaboration in the pensions and financial services sector. The remote work culture promotes flexibility and work-life balance, while the commitment to employee growth through training and development ensures you can enhance your skills and advance your career. With a competitive day rate and a focus on equality and diversity, this role offers a meaningful opportunity to make a significant impact on client success and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land System Workflow Implementation Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions and financial services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect System Workflow Implementation Consultant role!
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website where you can highlight your experience with pension administration systems and software implementation. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to client communication and software customisation. Use the STAR method (Situation, Task, Action, Result) to structure your answers. We want you to shine when discussing how you've tackled similar challenges in the past!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get those applications in and let’s get you started on your next adventure!
We think you need these skills to ace System Workflow Implementation Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with pension administration systems and software implementation. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Show Off Your Technical Skills:Since T-SQL and database management are key for this role, be sure to mention any specific projects or experiences where you’ve used these skills. We love seeing candidates who can demonstrate their technical prowess in real-world scenarios.
Communicate Clearly:Effective communication is crucial, especially when liaising with clients. Use your application to show us how you’ve successfully gathered requirements or educated clients in the past. Clear examples will help us understand your approach!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at EQ Hazell Carr
✨Know the Software Inside Out
Make sure you’re familiar with the client’s pension administration software and its features. Brush up on T-SQL and any other relevant technologies mentioned in the job description. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Prepare for Client Interaction Scenarios
Since the role involves meeting clients to gather requirements, think of examples from your past experiences where you successfully communicated with clients. Be ready to discuss how you handled feedback and adapted to client needs, as this will demonstrate your customer service skills.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you’ve faced in previous roles, especially related to software implementation or configuration. Highlight your analytical skills and how you approached problem-solving, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
With multiple tasks to manage, it’s important to show that you can prioritise effectively. Prepare to talk about how you’ve managed deadlines and parallel tasks in the past. This will reassure the interviewers that you can handle the workload of this position.
