At a Glance
- Tasks: Configure and customise pension software to meet client needs and ensure successful implementation.
- Company: Leading provider of digital administration software in the pensions sector.
- Benefits: Competitive day rate, remote work, and potential for contract extension.
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in pension administration.
- Qualifications: Experience with T-SQL and pension administration systems preferred.
Our client provides digital administration and management software for pension schemes, including a cloud-based platform designed to support administration, calculation, and workflow processes. They operate within the pensions and financial services sector, supporting administrators, actuaries, and pension scheme stakeholders such as members, employers, and trustees. Their platform is designed to enable online access, automation, and self-service functionality for managing pension scheme activities.
Role Summary
This role exists to configure the client's software suite for their clients. It supports the delivery and customisation of pension administration software, ensuring that client requirements are gathered, translated into specifications, and implemented within the system. The role enables clients to use tailored software functionality, supports client success through configuration and training, and contributes to the effective implementation and ongoing use of the company’s core product.
Core Duties/Responsibilities
- Configure the client's pension administration system to meet their client requirements
- Configure workflows, data maintenance screens, interfaces, pensioner payroll, data migrations, reports, and benefit calculations
- Meet with clients to gather requirements
- Communicate with clients throughout the software customisation process to obtain feedback and approval
- Customise software systems based on client needs and specifications
- Educate clients on how to use their suite of products and customised features
- Engage with the training team when required
- Create documentation for clients and internal use
- Support the software release process when required
- Support the software upgrade process when required
- Manage multiple parallel tasks and prioritise workload effectively
- Liaise with clients to gather requirements and produce specifications (including potential travel to client sites)
Skills, Capabilities and Attributes
- T-SQL proficiency
- Experience working on other pension administration systems (e.g. Equiniti Compendia, Aquila Administrator, Profund oPen)
- XML knowledge
- Microsoft SQL Server Management Studio (database management)
- Software implementation experience
- Configuration or development of pensions or financial services software
- Understanding of business processes and workflows
- Workload prioritisation and task management (including meeting deadlines and managing multiple parallel tasks)
- Analytical and problem-solving capability (including numeracy)
- Client communication, customer service, and stakeholder interaction
- Technical adaptability and learning new systems and technologies
Core Hours - 37.5 per week, Monday–Friday
Location - Remote
Day Rate - Competitive D.O.E via umbrella
Duration - 6 months with possibility to extend
Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks. We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
System Workflow Implementation Consultant in Portsmouth employer: EQ Hazell Carr
Our client is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development within the pensions and financial services sector. With a focus on innovation and client success, employees benefit from competitive remuneration, flexible remote working arrangements, and opportunities to engage in meaningful projects that directly impact clients' operations. The company fosters a collaborative environment where your contributions are valued, and you can thrive while helping clients navigate their pension administration needs.
StudySmarter Expert Advice🤫
We think this is how you could land System Workflow Implementation Consultant in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions and financial services sector. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company and their software suite. Understand their clients' needs and how your skills can help. We want you to shine, so practice answering common questions and think of examples from your past experiences that showcase your T-SQL proficiency and software implementation skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us keep track of your application. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace System Workflow Implementation Consultant in Portsmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with pension administration systems and software implementation. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Technical Skills:Since T-SQL and database management are key for this role, be sure to mention any specific experiences you have with these technologies. We love seeing candidates who can demonstrate their technical adaptability and problem-solving capabilities.
Communicate Clearly:In your written application, clarity is crucial. Use straightforward language to explain your past experiences and how they relate to client communication and stakeholder interaction. We appreciate candidates who can convey complex ideas simply!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at EQ Hazell Carr
✨Know the Software Inside Out
Make sure you’re familiar with the client’s pension administration software suite. Understand its features, functionalities, and how it can be customised to meet client needs. This will help you demonstrate your technical adaptability and show that you can hit the ground running.
✨Gather Requirements Like a Pro
Practice how to effectively gather and translate client requirements into specifications. Think of examples from your past experiences where you successfully managed client expectations and delivered tailored solutions. This will showcase your analytical skills and client communication abilities.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles, especially related to software implementation or configuration. Highlight how you approached these problems and the outcomes. This will illustrate your analytical capabilities and ability to manage multiple tasks under pressure.
✨Engage with the Training Aspect
Since educating clients on using the software is key, think about how you would approach training sessions. Be ready to share any relevant experience you have in training or supporting users, as this will demonstrate your commitment to client success and effective communication.
