At a Glance
- Tasks: Configure and customise pension administration software to meet client needs.
- Company: Leading provider of digital management software in the pensions sector.
- Benefits: Competitive day rate, remote work, and potential for contract extension.
- Other info: Join a dynamic team with opportunities for professional growth and development.
- Why this job: Make a real difference by helping clients optimise their pension management processes.
- Qualifications: Experience with T-SQL and pension administration systems is essential.
Our client provides digital administration and management software for pension schemes, including a cloud-based platform designed to support administration, calculation, and workflow processes. They operate within the pensions and financial services sector, supporting administrators, actuaries, and pension scheme stakeholders such as members, employers, and trustees. Their platform is designed to enable online access, automation, and self-service functionality for managing pension scheme activities.
Role Summary
This role exists to configure the clients software suite for their clients. It supports the delivery and customisation of pension administration software, ensuring that client requirements are gathered, translated into specifications, and implemented within the system. The role enables clients to use tailored software functionality, supports client success through configuration and training, and contributes to the effective implementation and ongoing use of the company’s core product.
Core Duties/Responsibilities
- Configure the clients pension administration system to meet their client requirements
- Configure workflows, data maintenance screens, interfaces, pensioner payroll, data migrations, reports, and benefit calculations
- Meet with clients to gather requirements
- Communicate with clients throughout the software customisation process to obtain feedback and approval
- Customise software systems based on client needs and specifications
- Educate clients on how to use their suite of products and customised features
- Engage with the training team when required
- Create documentation for clients and internal use
- Support the software release process when required
- Support the software upgrade process when required
- Manage multiple parallel tasks and prioritise workload effectively
- Liaise with clients to gather requirements and produce specifications (including potential travel to client sites)
Skills, Capabilities and Attributes
- T-SQL proficiency
- Experience working on other pension administration systems (e.g. Equiniti Compendia, Aquila Administrator, Profund oPen)
- XML knowledge
- Microsoft SQL Server Management Studio (database management)
- Software implementation experience
- Configuration or development of pensions or financial services software
- Understanding of business processes and workflows
- Workload prioritisation and task management (including meeting deadlines and managing multiple parallel tasks)
- Analytical and problem-solving capability (including numeracy)
- Client communication, customer service, and stakeholder interaction
- Technical adaptability and learning new systems and technologies
Core Hours - 37.5 per week, Monday–Friday
Location - Remote
Day Rate - Competitive D.O.E via umbrella
Duration - 6 months with possibility to extend
Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
System Workflow Implementation Consultant in Colchester employer: EQ Hazell Carr
Our client is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development within the pensions and financial services sector. With a focus on innovation and client success, employees benefit from competitive remuneration, flexible remote working arrangements, and opportunities to engage in meaningful projects that directly impact clients' operations. The company fosters a collaborative environment where your contributions are valued, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land System Workflow Implementation Consultant in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions and financial services sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your experience with pension administration systems and software implementation. This is your chance to shine and demonstrate how you can add value to potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to system configuration and client communication. We recommend role-playing with a friend or using online resources to get comfortable discussing your technical skills and past experiences.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace System Workflow Implementation Consultant in Colchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your T-SQL proficiency and any experience with pension administration systems to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the System Workflow Implementation Consultant role. Share specific examples of how you've configured software or managed client requirements in the past.
Show Off Your Communication Skills:Since this role involves liaising with clients, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can effectively engage with stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at EQ Hazell Carr
✨Know the Software Inside Out
Make sure you’re familiar with the client’s pension administration software suite. Understand its features, functionalities, and how it can be customised to meet client needs. This will help you answer questions confidently and demonstrate your technical adaptability.
✨Prepare for Client Interactions
Since the role involves meeting clients to gather requirements, practice your communication skills. Think about how you would explain complex concepts in simple terms. Role-playing with a friend can help you feel more comfortable during the actual interview.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you’ve had to analyse issues and come up with solutions, especially in a software implementation context. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Project Management Abilities
Highlight your experience in managing multiple tasks and prioritising workloads. Be prepared to share examples of how you’ve successfully juggled various responsibilities while meeting deadlines, as this is crucial for the role.
