At a Glance
- Tasks: Support individuals with daily living activities in a warm, homely environment.
- Company: Join Willow Lodge, a heart-centred care home focused on community and relationships.
- Benefits: Enjoy competitive pay, birthday leave, free meals, and career development opportunities.
- Other info: Be part of a new, innovative care model opening in Autumn 2026.
- Why this job: Make a real difference in people's lives while building meaningful connections.
- Qualifications: Experience in care is a plus; a caring attitude and strong communication skills are essential.
The predicted salary is between 30201 - 30201 £ per year.
8pm - 8am Nights £30,201 per annum (pro rata) up to 44 hours per week to include alternate weekends. Willow Lodge, 46 Shrewsbury Road, Redhill, Surrey, RH1 6BH.
You currently work in Home Care, you don’t have confirmed hours and you don’t always know where you are going when you are assigned your visits for the day, the week and the month. You love supporting people in their own home and you are passionate about enabling people to do the most they can for themselves. You get that purpose and belonging are absolutely key to every human being and that these become even more important as people grow older. You see people’s vulnerability, at the same time as celebrating their strengths. You’re not afraid to help people and people have told you for as long as you remember that you are a great friend, an amazing listener and have a heart of gold.
If this describes you – please read on as we have a role that will enable you to have confirmed and contracted hours, supporting people with all the usual activities of daily living including outings, cleaning, dancing and food prep to support getting out of or into bed, personal care and dressing, preparing food, and taking medication, and all that life entails in between! And the best part? You get to support the same people, in the same building every day – no travelling in between!
Role Overview
You will be part of something truly special. Willow Lodge is the first in our portfolio to operate the Household Model of Care—a fresh, relationship-led approach built around small, familiar communities of around 12 people within the home. Are you looking for a better work–life balance? Want to be part of an organisation that genuinely cares about you? If you answered yes, what are you waiting for? Apply today.
As a Universal Care Companion at Willow Lodge, you’ll be at the very heart of the household. You’ll support people with all aspects of daily living, including cooking, cleaning, and personal care, helping to create a warm, safe, and homely environment.
You’ll receive full training, including medication administration and food hygiene, to support you confidently in your role. We believe that when you are well, the people who live in our households are well too—so fun really matters here. We want you to sit down, share meals you’ve cooked, build meaningful relationships, and truly enjoy the time you spend with the amazing people we support.
This is more than a job. It’s a place to care and to be part of something special.
Responsibilities and Duties
- To support people with intimate washing/drying, how they wish to be dressed and presented, including shaving, hair style, nails, teeth.
- Represent the Willow Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors.
- Attend and actively contribute to team meetings and monthly lessons learned labs.
- Perform any additional duties as assigned by the Home Manager to support the overall functioning of the household.
Skills, Qualifications and Abilities
- Strong verbal and written communication skills.
- Experience within a similar environment desirable.
- You need to be flexible, patient, with a ‘can do’ caring attitude, and a real 'people person'.
- Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
- Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.
The Care Home and Company
Willow Lodge is to open in the Autumn of 2026. Our newly built 78-bed nursing and dementia specialist care home, which includes 2 dedicated respite studios in the heart of Redhill, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Willow Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Willow Lodge.
Benefits of working at EQ Care
- ½ day off for your birthday – start your celebrations early!
- Blue Light Discount Card – access exclusive savings and offers.
- 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.
- Salary advance scheme (Level) – access earned pay when you need it.
- Contributory pension – helping you plan for your future.
- Dedicated Learning & Development – continuous training and career growth opportunities.
- Team member rewards – recognising and celebrating your hard work.
- Free meals on shift – enjoy a meal on us while you work.
- Free tax review service – making sure you keep more of what you earn.
- Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)
Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship.
This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice.
Home Support Care Worker (Universal Care Companion) Nights in Redhill employer: EQ Care
At EQ Care Group, we pride ourselves on being an exceptional employer that values the well-being and growth of our team members. As the Head Chef at Acer Lodge in Blackburn, you will enjoy a supportive work culture that prioritises work-life balance with no late nights or split shifts, alongside competitive benefits such as a birthday half-day off, a Blue Light Discount Card, and opportunities for continuous learning and development. Join us in creating a warm, compassionate environment where you can truly thrive while making a meaningful impact on the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Home Support Care Worker (Universal Care Companion) Nights in Redhill
✨Join HR Networks
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at EQ Care!
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We think you need these skills to ace Home Support Care Worker (Universal Care Companion) Nights in Redhill
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at EQ Care. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to EQ Care and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at EQ Care. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to EQ Care's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at EQ Care
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with EQ Care.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at EQ Care will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact EQ Care and how you would contribute to adapting HR strategies.
