At a Glance
- Tasks: Lead a team to maintain cleanliness and hygiene in a boutique-style care home.
- Company: Join EQ Care Group, a compassionate provider of exceptional elderly care.
- Benefits: Enjoy 28 days leave, birthday off, free meals, and career growth opportunities.
- Other info: Be part of a heart-centred team at the new Willow Lodge opening in 2026.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in hospitality housekeeping and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Willow Lodge, 46 Shrewsbury Road, Redhill, Surrey, RH1 6BH
Role Overview
As Head Housekeeper, you will lead the domestic and laundry team, ensuring the households maintain outstanding levels of cleanliness, presentation and hygiene. Working within our Household Model of Care, you will support smaller, close-knit living environments that feel more like a boutique hotel than a traditional care setting. You will play a key role in shaping the environment and leading your team to deliver consistent, high-quality service.
Responsibilities and Duties
- Lead, train and support the housekeeping and laundry team
- Manage rotas to ensure appropriate staffing levels
- Maintain excellent cleanliness and presentation standards throughout the home
- Carry out audits, maintain records and manage stock control
- Conduct team meetings, one-to-ones and performance reviews
- Ensure compliance with Health and Safety, COSHH and infection control requirements
- Support a positive, professional and team-focused working environment
Skills, Qualifications and Abilities
- Experience in a hotel or hospitality housekeeping role, ideally at supervisory or management level
- Strong leadership and organisational skills
- A commitment to high standards and attention to detail
- Confident using IT systems and managing records
- A proactive approach with the ability to work independently and as part of a team
- A genuine interest in creating a welcoming, comfortable environment for others
The Company and Care Home
EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes open, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needs—we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care.
Willow Lodge is to open in the Spring of 2026. Our newly built 78-bed nursing and dementia specialist care home, which includes 2 dedicated respite studios in the heart of Redhill, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Willow Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Willow Lodge.
Benefits of working at EQ Care
- ½ day off for your birthday – start your celebrations early!
- Blue Light Discount Card – access exclusive savings and offers.
- 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.
- Salary advance scheme (Level) – access earned pay when you need it.
- Contributory pension – helping you plan for your future.
- Dedicated Learning & Development – continuous training and career growth opportunities.
- Team member rewards – recognising and celebrating your hard work.
- Free meals on shift – enjoy a meal on us while you work.
- Free tax review service – making sure you keep more of what you earn.
- Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)
Head Housekeeper (Head homemaker) in Redhill employer: EQ Care
At EQ Care Group, we pride ourselves on being an exceptional employer, offering a supportive and heart-centred work environment at our new Willow Lodge care home in Redhill. With a strong focus on employee growth through dedicated learning and development opportunities, alongside generous benefits such as a birthday half-day off and free meals on shift, we ensure our team feels valued and appreciated. Join us in creating a warm, compassionate atmosphere where both staff and residents can thrive together.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper (Head homemaker) in Redhill
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At EQ Care Group, they focus on emotional intelligence and personalised care, so think about how your experience aligns with that. Show them you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your leadership stories! As a Head Housekeeper, you'll need to demonstrate your ability to lead and train a team. Have a few examples ready that showcase your skills in managing staff and maintaining high standards of cleanliness.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the EQ Care family and contributing to their mission of providing exceptional care.
We think you need these skills to ace Head Housekeeper (Head homemaker) in Redhill
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating a welcoming environment shine through. We want to see your genuine interest in maintaining high standards of cleanliness and presentation, so don’t hold back!
Tailor Your Experience:Make sure to highlight any relevant experience you have in housekeeping or hospitality. We’re looking for strong leadership skills, so share examples of how you've led teams or managed projects in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Head Housekeeper role at Willow Lodge.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at EQ Care Group!
How to prepare for a job interview at EQ Care
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of Head Housekeeper and the specific responsibilities it entails. Brush up on your knowledge of cleanliness standards, health and safety regulations, and how to manage a team effectively. This will show that you’re serious about the position and ready to lead.
✨Showcase Your Leadership Skills
During the interview, be prepared to discuss your previous experience in leading a housekeeping or hospitality team. Share specific examples of how you’ve trained staff, managed rotas, or improved cleanliness standards. This will demonstrate your capability to lead and inspire a team at Willow Lodge.
✨Emphasise Attention to Detail
As a Head Housekeeper, attention to detail is crucial. Bring up instances where your keen eye for detail made a difference in your previous roles. Whether it’s maintaining presentation standards or conducting audits, showing that you value high standards will resonate well with the interviewers.
✨Connect with Their Values
EQ Care Group prides itself on creating warm, compassionate environments. Make sure to express your genuine interest in providing personalised care and creating a welcoming atmosphere. Relate your personal values to those of the company to show you’re a great fit for their heart-centred team.
