At a Glance
- Tasks: Maintain a clean, safe, and welcoming environment for residents at Willow Lodge.
- Company: Join EQ Care Group, a trusted provider of exceptional elderly care.
- Benefits: Enjoy 28 days annual leave, birthday off, and free meals on shift.
- Other info: Be part of a heart-centred team dedicated to personalised care.
- Why this job: Make a real difference in residents' lives while working in a homely environment.
- Qualifications: Experience in housekeeping or cleaning roles with a strong eye for detail.
The predicted salary is between 26436 - 26436 £ per year.
Willow Lodge Care Home, Redhill
Up to £26,436 per annum (pro rata)
Up to 40 hours per week to include alternate weekends
Would you like to bring your housekeeping skills into a more personal setting? If you have experience in hotel housekeeping or cleaning roles and take pride in high standards, this is an opportunity to use those skills in a more meaningful, people-focused environment. At Willow Lodge, we work within a Household Model of Care, where people live in smaller, family-style groups. This means you will be working in a setting that feels more like a home than a large nursing home, with a strong focus on comfort, familiarity and attention to detail.
The Role
As a Homemaker, you will play a key role in maintaining a clean, safe and welcoming environment for People. You will be responsible for both domestic and laundry duties, ensuring that each household is kept to a high standard and that residents’ clothing and personal items are cared for with respect and attention. This role is essential in helping residents feel comfortable, dignified and truly at home.
Key Responsibilities
- Maintain high standards of cleanliness throughout the household
- Carry out daily cleaning duties in bedrooms, bathrooms and communal areas
- Wash, dry, iron and return residents’ clothing to the correct rooms
- Ensure all clothing and personal items are clearly labelled and not misplaced
- Organise and manage laundry processes efficiently
- Report any maintenance or safety concerns
- Work closely with the wider team to support residents’ needs
About You
- Experience in housekeeping, cleaning or laundry roles (hotel experience welcomed)
- A strong eye for detail and commitment to high standards
- Organised and able to manage tasks efficiently
- A caring and respectful approach to working in a people-focused environment
- Ability to work both independently and as part of a team
- Willingness to learn and follow best practices in infection control and hygiene
The Company and Care Home
EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes open, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needs—we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care. Willow Lodge is to open in the Spring of 2026. Our newly built 78-bed nursing and dementia specialist care home, which includes 2 dedicated respite studios in the heart of Redhill, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Willow Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Willow Lodge.
Benefits of working at EQ Care
- ½ day off for your birthday – start your celebrations early!
- Blue Light Discount Card – access exclusive savings and offers.
- 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.
- Salary advance scheme (Level) – access earned pay when you need it.
- Contributory pension – helping you plan for your future.
- Dedicated Learning & Development – continuous training and career growth opportunities.
- Team member rewards – recognising and celebrating your hard work.
- Free meals on shift – enjoy a meal on us while you work.
- Free tax review service – making sure you keep more of what you earn.
- Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)
Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship. This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice.
Domestic / Laundry Assistant (Homemaker) in Redhill employer: EQ Care
At EQ Care Group, we pride ourselves on being an exceptional employer, offering a warm and compassionate work environment at our new Willow Lodge Care Home in Redhill. With a strong focus on employee growth through dedicated learning and development opportunities, as well as generous benefits like a birthday half-day off and free meals on shift, we ensure our team members feel valued and supported. Join us in creating meaningful experiences for residents while enjoying a fulfilling career in a home-like setting that prioritises comfort and dignity.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic / Laundry Assistant (Homemaker) in Redhill
✨Tip Number 1
Get to know the company culture! Before your interview, check out EQ Care Group's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their heart-centred approach.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping and care roles. Think about your past experiences and how they align with the responsibilities of a Domestic / Laundry Assistant. We want you to feel confident and ready to shine!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, bring them up during your chat. Highlighting your experience in hotel housekeeping or cleaning roles can really set you apart and demonstrate your commitment to high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for joining the Willow Lodge team!
We think you need these skills to ace Domestic / Laundry Assistant (Homemaker) in Redhill
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous housekeeping or cleaning roles you've had, especially if they're in a hotel setting. We want to see how your skills can translate into our caring environment at Willow Lodge!
Be Person-Centred:Since this role is all about creating a comfortable home for our residents, let us know how you approach working with people. Share examples of how you've made a difference in someone's day through your work.
Attention to Detail is Key:We love candidates who take pride in their work! Mention specific instances where your eye for detail has helped maintain high standards in cleanliness or organisation. It’s the little things that count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EQ Care
✨Know Your Stuff
Before the interview, brush up on your housekeeping and laundry skills. Be ready to share specific examples from your past roles, especially if you have hotel experience. This will show that you understand the importance of high standards in a personal care setting.
✨Show Your Caring Side
This role is all about creating a comfortable environment for residents. During the interview, highlight your caring approach and how you respect the dignity of those you work with. Share stories that demonstrate your ability to connect with people and make them feel at home.
✨Attention to Detail is Key
Since the job requires maintaining high cleanliness standards, be prepared to discuss how you ensure attention to detail in your work. You might want to mention any systems or processes you use to keep things organised and efficient, especially when managing laundry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they implement their household model of care. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
