Activities & Wellbeing Lead - Customer Experience in Hindley

Activities & Wellbeing Lead - Customer Experience in Hindley

Hindley Full-Time 27256 - 27256 £ / year (est.) No working from home possible
EQ Care

At a Glance

  • Tasks: Plan engaging activities and events to enhance residents' wellbeing and community connections.
  • Company: Join EQ Care, a caring and supportive environment at The Rowans care home.
  • Benefits: Competitive salary, 40-hour week, and a fulfilling role in a vibrant community.
  • Other info: Work in a nurturing environment with opportunities to grow and connect.
  • Why this job: Make a real difference in residents' lives while fostering a sense of belonging.
  • Qualifications: Passion for wellbeing and experience in planning activities or events.

The predicted salary is between 27256 - 27256 £ per year.

EQ Care is seeking an Activities & Wellbeing Co-ordinator (Customer Experience Lead) at The Rowans, a 66-bed nursing and dementia specialist care home in Wigan.

The role offers a salary of £27,256 per annum and a 40-hour week including alternate weekends.

You will plan meaningful activities and events, build connections with families and the wider community, and ensure residents feel valued, included and at home with our Ohana ethos guiding every day.

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Activities & Wellbeing Lead - Customer Experience in Hindley employer: EQ Care

At EQ Care Group, we pride ourselves on being an exceptional employer that prioritises the well-being and growth of our team members. Located in the heart of Rubery, The Oaks offers a supportive work culture where you can build meaningful relationships with residents while enjoying benefits like a birthday half-day off, a Blue Light Discount Card, and continuous learning opportunities. Join us to be part of a heart-centred team dedicated to providing compassionate care in a modern, welcoming environment.

EQ Care

Contact Details:

EQ Care Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Activities & Wellbeing Lead - Customer Experience in Hindley

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We think you need these skills to ace Activities & Wellbeing Lead - Customer Experience in Hindley

Communication Skills
Problem-Solving Skills
Team Leadership
Empathy
Organisational Skills
Leadership Skills
Flexibility

Some tips for your application 🫡

Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!

Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!

Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.

Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!

How to prepare for a job interview at EQ Care

Showcase Your Coaching Techniques

Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.

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Align with EQ Care's Values

Before the interview, dig deep into EQ Care's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.

Prepare for Real-Life Scenarios

In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.