Activities & Wellbeing Co-ordinator (Customer Experience Lead) in Manchester

Activities & Wellbeing Co-ordinator (Customer Experience Lead) in Manchester

Manchester Full-Time 27256 - 27256 £ / year (est.) No working from home possible
EQ Care Group

At a Glance

  • Tasks: Plan fun activities and create memorable experiences for residents every day.
  • Company: Join The Rowans, a vibrant care home with a heart-centred team.
  • Benefits: Enjoy a birthday day off, 28 days leave, and great discounts.
  • Other info: Be part of a supportive family-like environment with growth opportunities.
  • Why this job: Make a real difference in people's lives while having fun and being creative.
  • Qualifications: Passionate, caring, and tech-savvy individuals who love community engagement.

The predicted salary is between 27256 - 27256 £ per year.

Activities & Wellbeing Co-ordinator (Customer Experience Lead) £27,256 per annum 40 hours per week to include alternate weekends.

The Rowans, Bickershaw Lane, Bickershaw, Wigan, WN2 5TE.

Do you want to have fun and make peoples day every day?!

Do you believe older people have so much to teach us and so much to give?

Do you understand that living with purpose is key to the lives of everyone?

Are you great at helping people and enabling people to feel special?

Are you tech savvy and great at social media?

Then we may have the role for you!

Were looking for a creative, enthusiastic and caring Activities & Wellbeing Co-ordinator (Customer Experience Lead) to join our team at The Rowans
an Outstanding-rated CQC care home where were passionate about creating exceptional experiences for the people who live with us.

Responsibilities and Duties Planning meaningful activities, entertainment, celebrations and events.

Creating experiences around residents interests, hobbies and life stories.

Organising outings, gardening and community activities.

Building relationships with local schools, community groups and organisations.

Working with families to create a strong sense of belonging.

Bringing our Ohana ethos to life
making everyone feel valued and included all day, every day.

Skills, Qualifications and Abilities Passionate & Caring: You have a genuine desire to make a difference in peoples lives.

Creative & Enthusiastic: You bring fresh ideas to the table and have the energy to see them through.

Community-Oriented: You value connections with the wider community and can engage others in meaningful ways.

Dedication & Commitment: Youre someone whos in it for the long haul, ready to become an integral part of our extended family.

Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.

Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.

The Care Home and Company The Rowans opened in October 2023; a 66-bed nursing and dementia specialist care home in the heart of Wigan, combines modern comfort with classic charm, offering a welcoming home for people who need care & support.

With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, The Rowans is a place to live well and thrive.

We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at The Rowans.

Benefits of working at EQ Care day off for your birthday 28 days annual leave (pro rata) Blue Light Discount Card Salary advance through Level Free meals on shift Contributory pension Learning & Development opportunities Team member rewards Refer a friend scheme
up to £500 (T&Cs apply) Please note: EQ Care cannot provide sponsorship.

Candidates must have valid right to work in the UK. ** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice
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Activities & Wellbeing Co-ordinator (Customer Experience Lead) in Manchester employer: EQ Care Group

Cedar Lodge Care Home is an exceptional employer that prioritises the well-being and growth of its team members. With a heart-centred work culture, employees enjoy benefits such as a birthday half-day off, a Blue Light Discount Card, and continuous learning opportunities, all while working in a beautiful, supportive environment dedicated to providing high-quality care. Join us in making a meaningful impact in the lives of our residents in the charming setting of Whitchurch-on-Thames.

EQ Care Group

Contact Details:

EQ Care Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Activities & Wellbeing Co-ordinator (Customer Experience Lead) in Manchester

Get Involved in Wellness Communities

Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like EQ Care Group!

Attend Wellness Workshops and Events

Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like EQ Care Group.

Showcase Your Skills Online

Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like EQ Care Group.

Utilise Your Connections

Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at EQ Care Group!

We think you need these skills to ace Activities & Wellbeing Co-ordinator (Customer Experience Lead) in Manchester

Planning Activities
Creativity
Community Engagement
Relationship Building
Proficiency in IT
Microsoft Office
Team Collaboration

Some tips for your application 🫡

Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!

Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!

Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.

Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!

How to prepare for a job interview at EQ Care Group

Showcase Your Coaching Techniques

Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.

Demonstrate Your Knowledge of Wellness Tools

Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.

Align with EQ Care Group's Values

Before the interview, dig deep into EQ Care Group's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.

Prepare for Real-Life Scenarios

In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.