At a Glance
- Tasks: Lead a team to maintain high cleanliness and hygiene standards in a care home.
- Company: EQ Care Group, dedicated to exceptional elderly care in a warm environment.
- Benefits: Birthday off, Blue Light discounts, 28 days leave, salary advance, and free meals.
- Other info: Join a heart-centred team at our new nursing and dementia specialist care home.
- Why this job: Combine your hospitality skills with meaningful care in a boutique hotel-like setting.
- Qualifications: Experience in hotel housekeeping, strong leadership, and attention to detail.
The predicted salary is between 32000 - 32000 £ per year.
Hospitality Background
Welcome
£32,000 per annum
40 hours per week
Willow Lodge, Redhill, Surrey
Bring your hotel experience into a more meaningful setting. If you have experience in hotel housekeeping and take pride in delivering exceptional standards, this is an opportunity to apply your skills in a high-quality care environment. At Willow Lodge, we combine the standards of a premium hospitality setting with a person-centred approach to care, creating a home where people feel comfortable, respected and valued every day.
Role Overview
As Head Housekeeper, you will lead the domestic and laundry team, ensuring the households maintain outstanding levels of cleanliness, presentation and hygiene. Working within our Household Model of Care, you will support smaller, close-knit living environments that feel more like a boutique hotel than a traditional care setting. You will play a key role in shaping the environment and leading your team to deliver consistent, high-quality service.
Responsibilities and Duties
- Lead, train and support the housekeeping and laundry team
- Manage rotas to ensure appropriate staffing levels
- Maintain excellent cleanliness and presentation standards throughout the home
- Carry out audits, maintain records and manage stock control
- Conduct team meetings, one-to-ones and performance reviews
- Ensure compliance with Health and Safety, COSHH and infection control requirements
- Support a positive, professional and team-focused working environment
Skills, Qualifications and Abilities
- Experience in a hotel or hospitality housekeeping role, ideally at supervisory or management level
- Strong leadership and organisational skills
- A commitment to high standards and attention to detail
- Confident using IT systems and managing records
- A proactive approach with the ability to work independently and as part of a team
- A genuine interest in creating a welcoming, comfortable environment for others
The Company and Care Home
EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes open, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needs; we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care.
Willow Lodge is to open in the Spring of 2026. Our newly built 78-bed nursing and dementia specialist care home, which includes 2 dedicated respite studios in the heart of Redhill, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Willow Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Willow Lodge.
Benefits of working at EQ Care
- Day off for your birthday - start your celebrations early!
- Blue Light Discount Card - access exclusive savings and offers.
- 28 days of annual leave (pro rata) - enjoy a healthy work-life balance.
- Salary advance scheme (Level) - access earned pay when you need it.
- Contributory pension - helping you plan for your future.
- Dedicated Learning & Development - continuous training and career growth opportunities.
- Team member rewards - recognising and celebrating your hard work.
- Free meals on shift - enjoy a meal on us while you work.
- Free tax review service - making sure you keep more of what you earn.
- Refer a friend scheme - earn up to £500 for successful referrals! (Terms apply)
Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship.
This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice.
Head Housekeeper (Head homemaker) employer: EQ Care Group
Cedar Lodge Care Home is an exceptional employer that prioritises the well-being and growth of its team members. With a heart-centred work culture, employees enjoy benefits such as a birthday half-day off, a Blue Light Discount Card, and continuous learning opportunities, all while working in a beautiful, supportive environment dedicated to providing high-quality care. Join us in making a meaningful impact in the lives of our residents in the charming setting of Whitchurch-on-Thames.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper (Head homemaker)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you have a portfolio of your previous work, bring it along to interviews. Highlighting your experience in maintaining high cleanliness standards and leading teams will make you stand out as a top candidate.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle specific scenarios related to housekeeping and team management. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our heart-centred team at Willow Lodge. It shows initiative and enthusiasm!
We think you need these skills to ace Head Housekeeper (Head homemaker)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your hotel housekeeping experience in your application. We want to see how your skills can translate into our care environment, so don’t hold back on sharing your achievements!
Tailor Your Application:Take a moment to customise your application for the Head Housekeeper role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Person-Centred:Since we focus on creating a welcoming environment, let your passion for caring shine through. Share examples of how you've made a difference in previous roles, especially in creating comfortable spaces for others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Willow Lodge!
How to prepare for a job interview at EQ Care Group
✨Know Your Hospitality Stuff
Brush up on your hotel housekeeping experience and be ready to share specific examples of how you've maintained high standards. Think about situations where you led a team or improved cleanliness protocols, as these will show your leadership skills.
✨Showcase Your Leadership Skills
Prepare to discuss how you've trained and supported your team in previous roles. Highlight any successful audits or performance reviews you've conducted, as this will demonstrate your ability to manage and motivate a team effectively.
✨Understand the Care Environment
Familiarise yourself with the unique aspects of working in a care home setting. Be ready to talk about how you can create a welcoming atmosphere that feels like a boutique hotel, focusing on the emotional well-being of residents.
✨Be Ready for Practical Questions
Expect questions about compliance with health and safety regulations, COSHH, and infection control. Prepare examples of how you've ensured these standards in your previous roles, as this will show your commitment to maintaining a safe environment.
