At a Glance
- Tasks: Support individuals with daily living activities in a warm, homely environment.
- Company: Join EQ Care Group, a compassionate provider of exceptional elderly care.
- Benefits: Enjoy flexible hours, competitive pay, and perks like free meals and birthday leave.
- Other info: Be part of a heart-centred team in a brand-new care home opening soon.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: Caring attitude, strong communication skills, and experience in a similar role preferred.
Willow Lodge Care Home, Redhill
8am - 8pm Days
8pm - 8am Nights
£13.46 per hour
Flexible / Bank Hours to cover during busy periods / annual leave / sickness
You currently work in Home Care, you don't have confirmed hours and you don't always know where you are going when you are assigned your visits for the day, the week and the month. You love supporting people in their own home and you are passionate about enabling people to do the most they can for themselves. You get that purpose and belonging are absolutely key to every human being and that these become even more important as people grow older. You see people's vulnerability, at the same time as celebrating their strengths. You're not afraid to help people and people have told you for as long as you remember that you are a great friend, an amazing listener and have a heart of gold.
If this describes you – please read on as we have a role that will enable you to have confirmed and contracted hours, supporting people with all the usual activities of daily living including outings, cleaning, dancing and food prep to support getting out of or into bed, personal care and dressing, preparing food, and taking medication, and all that life entails in between!
Role Overview
You will be part of something truly special? Willow Lodge is the first in our portfolio to operate the Household Model of Care - a fresh, relationship-led approach built around small, familiar communities of around 12 people within the home. Are you looking for a better work-life balance? Want to be part of an organisation that genuinely cares about you? If you answered yes, what are you waiting for? Apply today.
As a Bank Universal Care Companion at Willow Lodge, you will have the flexibility to work the shifts you want that suit the needs of you and your family. You'll support people with all aspects of daily living, including cooking, cleaning, and personal care, helping to create a warm, safe, and homely environment. You'll receive full training, including medication administration and food hygiene, to support you confidently in your role. We believe that when you are well, the people who live in our households are well too - so fun really matters here. We want you to sit down, share meals you've cooked, build meaningful relationships, and truly enjoy the time you spend with the amazing people we support. This is more than a job. It's a place to care and to be part of something special.
Responsibilities and Duties
- To support people with intimate washing/drying, how they wish to be dressed and presented, including shaving, hair style, nails, teeth.
- Represent the Willow Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors.
- Attend and actively contribute to team meetings and monthly lessons learned labs.
- Perform any additional duties as assigned by the Home Manager to support the overall functioning of the household.
Skills, Qualifications and Abilities
- Strong verbal and written communication skills.
- Experience within a similar environment desirable.
- You need to be flexible, patient, with a 'can do' caring attitude, and a real 'people person'.
- Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
- Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.
The Company and Care Home
EQ Care Group is a trusted provider of exceptional elderly care, dedicated to creating warm, compassionate environments where individuals can truly thrive. Operating for three years now, we currently have five homes open, with more being built to expand our portfolio. We specialise in delivering high-quality care to those who need it most, with a focus on dementia care and other complex needs. Our approach goes beyond simply meeting physical needs - we strive to create meaningful, enriching experiences for the people living in our homes. What sets us apart is our commitment to emotional intelligence, compassionate service, and personalised care. Willow Lodge is to open in the Spring of 2026. Our newly built 78-bed nursing and dementia specialist care home, which includes 2 dedicated respite studios in the heart of Redhill, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en suite bedrooms, spectacular communal areas, and beautiful gardens, Willow Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Willow Lodge.
Benefits of working at EQ Care
- ½ day off for your birthday - start your celebrations early!
- Blue Light Discount Card - access exclusive savings and offers.
- 28 days of annual leave (pro rata) - enjoy a healthy work-life balance.
- Salary advance scheme (Level) - access earned pay when you need it.
- Contributory pension - helping you plan for your future.
- Dedicated Learning & Development - continuous training and career growth opportunities.
- Team member rewards - recognising and celebrating your hard work.
- Free meals on shift - enjoy a meal on us while you work.
- Free tax review service - making sure you keep more of what you earn.
- Refer a friend scheme - earn up to £500 for successful referrals! (Terms apply)
Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship.
Bank Home Support Care Worker (Universal Care Companion) in Redhill employer: EQ Care Group
At EQ Care Group, we pride ourselves on being an excellent employer, offering a supportive and heart-centred work culture in our Rubery care home. As a Care Companion, you will enjoy flexible hours, competitive salary, and the chance to build meaningful relationships with residents while contributing to their wellbeing. We are committed to your professional growth, providing opportunities for advancement within our nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Home Support Care Worker (Universal Care Companion) in Redhill
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at EQ Care Group.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from EQ Care Group looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at EQ Care Group, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to EQ Care Group.
How to prepare for a job interview at EQ Care Group
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to EQ Care Group. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to EQ Care Group. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
