Role overview Head Housekeeper (Head Homemaker) Hospitality Background Welcome £32,000 per annum 40 hours per week Willow Lodge, 46 Shrewsbury Road, Redhill, Surrey, RH1 6BH Could your housekeeping experience help create a home that feels exceptional? If youve worked in hotel housekeeping, hospitality or a high-end environment and take real pride in outstanding standards, wed love to hear from you. At Willow Lodge, were doing things differently. Our Household Model creates warm, welcoming spaces that feel more like a boutique hotel than a traditional care home and were looking for a Head Housekeeper who shares our passion for exceptional standards. Role Overview As Head Housekeeper, you will lead the domestic and laundry team, ensuring the households maintain outstanding levels of cleanliness, presentation and hygiene. Working within our Household Model of Care, you will support smaller, close-knit living environments that feel more like a boutique hotel than a traditional care setting. You will play a key role in shaping the environment and leading your team to deliver consistent, high-quality service. Responsibilities and Duties Lead, train and support the housekeeping and laundry team Manage rotas to ensure appropriate staffing levels Maintain excellent cleanliness and presentation standards throughout the home Carry out audits, maintain records and manage stock control Conduct team meetings, one-to-ones and performance reviews Ensure compliance with Health and Safety, COSHH and infection control requirements Support a positive, professional and team-focused working environment Skills, Qualifications and Abilities Experience in a hotel or hospitality housekeeping role, ideally at supervisory or management level Strong leadership and organisational skills A commitment to high standards and attention to detail Confident using IT systems and managing records A proactive approach with the ability to work independently and as part of a team A genuine interest in creating a welcoming, comfortable environment for others The Care Home and Company Willow Lodge is to open in the late summer of 2026. Our newly built 78-bed nursing and dementia specialist care home, which includes 2 dedicated respite studios in the heart of Redhill, combines modern comfort with classic charm, offering a welcoming home for people who need care
Head Housekeeper (Head homemaker) employer: EQ Care Group
At EQ Care Group, we pride ourselves on being an excellent employer, offering a supportive and heart-centred work culture in our Rubery care home. As a Care Companion, you will enjoy flexible hours, competitive salary, and the chance to build meaningful relationships with residents while contributing to their wellbeing. We are committed to your professional growth, providing opportunities for advancement within our nurturing environment.
