Customer Experience Lead: Activities & Wellbeing (Care Home)

Customer Experience Lead: Activities & Wellbeing (Care Home)

Full-Time 11.7 - 14.3 £ / hour (est.) No working from home possible
E

At a Glance

  • Tasks: Create engaging activities and enhance daily life for residents.
  • Company: EQ Care Group's The Oaks Care Home, focused on fun and community.
  • Benefits: Competitive salary, supportive team, and opportunities for personal development.
  • Other info: Join a compassionate care environment with a focus on inclusion.
  • Why this job: Make a real difference in residents' lives while having fun and being creative.
  • Qualifications: Passion for activities and wellbeing, with strong communication skills.

The predicted salary is between 11.7 - 14.3 £ per hour.

EQ Care Group's The Oaks Care Home in Rubery is seeking an Activities & Wellbeing Co-ordinator (Customer Experience Lead) to create engaging activities, celebrate residents' interests, and enhance daily life.

The role is 40 hours per week at 150 Rubery Lane, with a salary of £26,437 per year.

The home values fun, inclusion, and strong community ties, offering a supportive team and opportunities to develop in a compassionate care environment.

#J-18808-Ljbffr

Customer Experience Lead: Activities & Wellbeing (Care Home) employer: EQ Care Group

At EQ Care Group, we pride ourselves on being an excellent employer, offering a supportive and heart-centred work culture in our Rubery care home. As a Care Companion, you will enjoy flexible hours, competitive salary, and the chance to build meaningful relationships with residents while contributing to their wellbeing. We are committed to your professional growth, providing opportunities for advancement within our nurturing environment.

E

Contact Details:

EQ Care Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Experience Lead: Activities & Wellbeing (Care Home)

Get Involved in Wellness Communities

Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like EQ Care Group!

Attend Wellness Workshops and Events

Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like EQ Care Group.

Showcase Your Skills Online

Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like EQ Care Group.

Utilise Your Connections

Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at EQ Care Group!

We think you need these skills to ace Customer Experience Lead: Activities & Wellbeing (Care Home)

Communication Skills
Problem-Solving Skills
Adaptability
Empathy
Flexibility
Leadership Skills
Team Leadership

Some tips for your application 🫡

Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!

Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!

Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.

Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!

How to prepare for a job interview at EQ Care Group

Showcase Your Coaching Techniques

Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.

Demonstrate Your Knowledge of Wellness Tools

Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.

Align with EQ Care Group's Values

Before the interview, dig deep into EQ Care Group's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.

Prepare for Real-Life Scenarios

In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.