At a Glance
- Tasks: Deliver 5-star admin support, manage meetings, and maintain office supplies.
- Company: Join EQ Accountants, a leading firm supporting SMEs for over 20 years.
- Benefits: Enjoy competitive salary, 33 days leave, hybrid work, and private medical cover.
- Other info: Great culture with social events and continuous training opportunities.
- Why this job: Be part of a dynamic team making a real impact in clients' journeys.
- Qualifications: Strong organisational skills and excellent communication abilities required.
The predicted salary is between 30000 - 40000 € per year.
At EQ Accountants, we believe that at the core of our success is our people. We are more than just a team of financial experts; we are partners in our clients’ journeys. For over 20 years, we have championed SMEs, delivering bespoke accounting solutions that drive growth and success for our clients. We are now looking for a talented individual to join us and be part of our exciting growth story.
Department: Administration
Location: Edinburgh
Responsibilities
- Your aim is to deliver 5-star administrative support to internal and external clients.
- Reception duties: First point of contact, answering and redirecting telephone calls, passing on messages accurately and in good time. Answering online administration queries. Receiving and directing office visitors and providing refreshments. Maintaining a pleasant visitor environment. Keeping the office diary up to date. Ensuring the booking of meeting rooms. Assessing needs and providing reception cover support in other offices when required.
- Mail: Opening, stamping and distributing mail. Arranging postage and outgoing distribution of mail.
- Meetings and events organisation: Booking meetings and scheduling events. Liaising with internal clients to understand meeting room requirements. Booking meetings and meeting rooms, organising equipment and catering. Setting up and clearing down meetings and ensuring that meeting rooms are maintained to a high standard. Making travel arrangements and following up with itineraries for internal clients.
- Stationery and supplies: Maintaining a stationery inventory. Ordering office stationery and supplies. Ensuring we are well stocked with stationery and supplies.
- Data, reports and correspondence: Preparing regular reports and presentations. Maintaining databases and filing systems, including inputting new clients, maintaining client personal details, changing engagement team details, creating workflows and running reports as required. Organising, storing and printing documents as needed. Producing debtor statements. Taking and distributing meeting minutes. Creating, amending and producing client letters. Printing client letters after review by Partner/Manager. Ensuring all enclosures are included and correct.
- Finance: Providing debtor statements. Processing client cash and receipts. Handling streamline payments. Petty cash management. Purchase invoices payable. Printing and emailing bills. Automated statements. Bank audit letters.
- Facilities management: Ensuring the office environment is well organised and in a good state of repair; following up with trades to arrange maintenance work. Ensuring the office remains compliant with the firm’s health and safety policy and regulations. Providing new starts with access codes, keys, etc.
- Process mapping: Working with the Admin Lead to create and map existing and new administration processes.
- Colleagues support: Training new colleagues in administrative processes where appropriate.
- Continuous improvement: Working to continuously improve the firm’s administrative processes and function.
Ideal Candidate
Someone with excellent organisational, analytical, and problem‑solving skills who can work reactively to tight deadlines. Someone with strong interpersonal skills and able to develop positive working relationships at all levels and across all functions of the firm. An excellent communicator who can engage and influence effectively at all levels of the firm.
Benefits
- Competitive salary
- 33 days annual leave, with additional leave entitlements after three and five years’ service
- Pension (up to 5% employee contribution, matched by EQ)
- Life insurance (4× annual salary)
- 14 hours paid volunteering time
- Enhanced maternity pay
- Enhanced paternity/partner leave and pay
- Hybrid (one day working from home, following probation)
- Private medical cover (subject to conditions)
- Income protection
- EE Perks: 20% off your monthly plan, plus 5 additional codes for family and friends
- Continuous training and support
- Excellent work culture with social events throughout the year
Office Administrator employer: EQ Accountants, part of the Sumer Group
At EQ Accountants, we pride ourselves on fostering a supportive and dynamic work environment in the heart of Edinburgh. As an Office Administrator, you will enjoy a competitive salary, generous annual leave, and opportunities for continuous training and development, all while being part of a team that values collaboration and personal growth. Our commitment to employee well-being is reflected in our hybrid working model, comprehensive benefits package, and vibrant company culture that includes regular social events.
Contact Detail:
EQ Accountants, part of the Sumer Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on EQ Accountants. Check out their website and social media to understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for an Office Administrator role, like how you handle tight deadlines or manage multiple tasks. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've successfully managed administrative tasks in the past. Whether it's scheduling meetings or maintaining databases, concrete examples will demonstrate your capability and fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight your organisational skills and any relevant experience that shows you can handle the responsibilities listed in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for EQ Accountants. Mention specific examples of how you've delivered excellent administrative support in the past.
Showcase Your Communication Skills:Since this role involves a lot of interaction with clients and colleagues, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to convey your points.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at EQ Accountants, part of the Sumer Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Administrator role at EQ Accountants. Familiarise yourself with the key responsibilities listed in the job description, such as reception duties and meeting organisation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As an Office Administrator, strong organisational skills are crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or improved processes. Be ready to discuss how you can maintain a well-organised office environment and support the team effectively.
✨Practice Your Communication Skills
Since you'll be the first point of contact for clients and visitors, effective communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts and engaging in conversation.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you determine if EQ Accountants is the right fit for you. Ask about their continuous improvement initiatives or how they support new colleagues.
