Epwin Group is seeking a proactive Non-Conformance Administrator to acknowledge customer concerns and log them on the NC system. You will work with operations to drive continuous improvement and reduce non-conformances, enhancing the overall customer experience.
You will identify complaint trends, act as the first point of contact for customers, and process returns paperwork while coordinating with CI & Compliance. The role requires strong Excel skills and a customer-focused mindset.
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Customer Experience & Compliance Administrator in Telford employer: Epwin
At Epwin Group, we pride ourselves on being a vibrant and progressive employer that values our employees' contributions. With a strong focus on career development, we offer comprehensive training, generous benefits including 24 days of annual leave, and a supportive work culture that encourages innovation and teamwork. Join us in a thriving environment where your ideas matter and you can grow alongside a leading manufacturer in the building products sector.
