Epwin Group is seeking a Non-Conformance Administrator to acknowledge customer concerns, log issues on the NC system and work with operational teams to drive Continuous Improvement and better customer experience.
You will identify complaint trends, be the first point of contact for customer complaints, process returns paperwork and assist in data analysis to support improvements. This role supports quality meetings and follows up on replacements.
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Customer Complaints & Non-Conformance Administrator in Telford employer: Epwin Group
Epwin Group is an excellent employer, offering a dynamic work environment at our Scunthorpe site where teamwork and safety are paramount. We prioritise employee growth through training and development opportunities, ensuring that our team members can advance their skills while contributing to the production of high-quality GRP building products. With a strong commitment to health and safety, we foster a supportive culture that values hard work and dedication, making it a rewarding place to build your career.
