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For Companies At a Glance
- Tasks: Drive and assist in delivering excellent customer service at our trade counter.
- Company: Join National Plastics, part of the successful Epwin Group Plc.
- Benefits: Enjoy 24 days leave, a pension, and discounts at top retailers.
- Why this job: Be part of a vibrant team with real career growth opportunities.
- Qualifications: Full driving license required; previous driving experience is a plus.
- Other info: Full training provided; we value your ideas and contributions.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overview
– This role is predominantly driving, therefore a full driving license is required
JOB TITLE: Branch Assistant
LOCATION: Worcester
HOURS: Mon-Fri, Saturday as needed: 7.30am-4.30pm
Who are we?
With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we’re proud to be part of a much larger family of successful businesses.
Our trade counters
Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.
The role of a Branch Assistant
- Works together with the team to provide excellent customer service.
- Help maintain high standards within the trade counter area and warehouse.
- Has a can-do/will-do attitude and able to work within a small team.
- Assist with health and safety compliance.
- Is competent with multi-drop deliveries.
- Work with the Branch Manager and the rest of the team to achieve branch performance targets.
- Provide cover in the branch when required.
Our ideal Branch Assistant
- Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
- Be versatile and prepared to assist in all aspects of running the branch.
- Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
- Previous experience in a driving role would be advantageous.
- Good organisational skills and be IT literate.
- Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
- Previous driving experience
What you’ll get
- 24 days annual leave, plus statutory bank holidays.
- Company pension.
- The chance to join a vibrant, progressive company that looks after their people.
- The opportunity to voice your ideas and help shape the future of the business.
- Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
- Enrolment within “TELUS” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
- Monthly awards where our people are recognised for outstanding contributions.
- On the job and on-line training. We invest in our people.
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Branch Assistant employer: Epwin Group
Contact Detail:
Epwin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on National Plastics. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your driving skills! Since this role is all about driving, make sure you're comfortable behind the wheel. If you have any previous driving experience, be ready to share those stories during your chat with them.
✨Tip Number 3
Show off your can-do attitude! During the interview, highlight times when you've tackled challenges or gone above and beyond for customers. They want to see that you're a team player who’s eager to learn and grow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the National Plastics family.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Driving Skills: Since this role is all about driving, make sure to highlight your full driving licence in your application. If you have any previous driving experience, don’t forget to mention that too!
Emphasise Team Spirit: We love team players! In your application, share examples of how you've worked well in a team before. It’ll show us that you’ve got the can-do/will-do attitude we’re looking for.
Customer Service Matters: As a Branch Assistant, providing excellent customer service is key. Include any relevant experience or skills that demonstrate your ability to keep customers happy and engaged.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Epwin Group
✨Know the Company
Before your interview, take some time to research National Plastics. Understand their products, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Customer Service Skills
As a Branch Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues. Highlighting your friendly attitude and willingness to help will resonate well with the interviewers.
✨Demonstrate Your Team Spirit
This role requires working closely with a small team. Be ready to discuss how you've collaborated with others in previous jobs. Share specific instances where your teamwork contributed to achieving goals or improving processes.
✨Be Ready for Practical Questions
Since driving is a significant part of the job, expect questions about your driving experience and safety compliance. If you have a full driving licence, mention it confidently. If not, express your eagerness to learn and get trained on necessary skills like operating a forklift.
