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- Tasks: Drive and assist in providing excellent customer service at our Newport branch.
- Company: Join National Plastics, part of the Epwin Group, with 30 branches nationwide.
- Benefits: Enjoy 24 days leave, a pension, discounts, and career progression opportunities.
- Why this job: Be part of a dynamic team that values your ideas and growth.
- Qualifications: Must have a full driving license; previous driving experience is a plus.
- Other info: Full training provided; forklift license training available.
The predicted salary is between 24000 - 36000 £ per year.
– This role is predominantly driving, therefore a full driving license is required
JOB TITLE: Branch Assistant
LOCATION: Newport
Who are we?
With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we’re proud to be part of a much larger family of successful businesses.
Our trade counters
Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.
The role of a Branch Assistant:
- Works together with the team to provide excellent customer service.
- Help maintain high standards within the trade counter area and warehouse.
- Has a can-do/will-do attitude and able to work within a small team.
- Assist with health and safety compliance.
- Is competent with multi-drop deliveries.
- Work with the Branch Manager and the rest of the team to achieve branch performance targets.
- Provide cover in the branch when required.
Our ideal Branch Assistant :
- Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
- Be versatile and prepared to assist in all aspects of running the branch.
- Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
- Previous experience in a driving role would be advantageous.
- Good organisational skills and be IT literate.
- Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
- Previous driving experience
What you’ll get
- 24 days annual leave, plus statutory bank holidays.
- Company pension.
- The chance to join a vibrant, progressive company that looks after their people.
- The opportunity to voice your ideas and help shape the future of the business.
- Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
- Enrolment within “TELUS” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
- Monthly awards where our people are recognised for outstanding contributions.
- On the job and on-line training. We invest in our people.
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Branch Assistant employer: Epwin Group
Contact Detail:
Epwin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by National Plastics. Understanding the range of plastic building products will not only help you in customer interactions but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your driving experience and any relevant skills during the interview. Since this role involves driving, being able to discuss your previous driving roles and how they relate to the responsibilities of a Branch Assistant can set you apart from other candidates.
✨Tip Number 3
Showcase your teamwork abilities. The job requires working closely with others, so be prepared to share examples of how you've successfully collaborated in past roles, especially in fast-paced environments.
✨Tip Number 4
Express your eagerness to learn and grow within the company. National Plastics values personal progression, so discussing your career aspirations and how you see yourself contributing to the team can make a positive impression.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Highlight Relevant Experience: When writing your application, make sure to emphasise any previous driving roles or experience in a trade counter environment. Even if you lack direct experience, showcase your can-do attitude and willingness to learn.
Showcase Your Skills: Mention your organisational skills and IT literacy in your CV and cover letter. These are important for the Branch Assistant role, so provide specific examples of how you've used these skills in past positions.
Tailor Your Application: Customise your CV and cover letter to reflect the values and requirements mentioned in the job description. Highlight your friendly attitude and passion for customer service, as these traits are essential for the role.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Epwin Group
✨Show Your Driving Skills
Since this role predominantly involves driving, be prepared to discuss your driving experience. Bring up any relevant past roles where you had to drive regularly and highlight your full driving licence.
✨Demonstrate Team Spirit
The company values teamwork highly. Be ready to share examples of how you've successfully worked in a team before, especially in a customer service environment. Emphasise your can-do attitude and willingness to help others.
✨Highlight Customer Service Experience
Customer service is at the heart of this role. Prepare to talk about your previous experiences dealing with customers, how you handled challenges, and what you did to ensure customer satisfaction.
✨Express Your Willingness to Learn
The company is looking for individuals eager to learn and grow. Make sure to convey your enthusiasm for personal development and mention any specific skills or areas you are keen to improve upon, such as obtaining a forklift truck licence.
