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For Companies At a Glance
- Tasks: Support the technical team and assist in innovative projects across various departments.
- Company: Dynamic company focused on technical solutions and sustainability.
- Benefits: Gain hands-on experience, professional development, and a collaborative work environment.
- Why this job: Make a real impact while learning and growing in a fast-paced technical field.
- Qualifications: Technical/science-based degree and strong communication skills.
- Other info: Join a team that values innovation and offers excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Job Title: Technical Support Engineer (Field) Graduate
Division: WSDSite Location: Telford
Reports To: Lawson Price – Technical Manager
Job Purpose: Assist the Technical Manager and the broader technical team by providing comprehensive Field Technical customer and internal R&D team support. This multifaceted role requires collaboration across production, quality control, sales, and marketing departments, facilitating professional development opportunities across diverse technical disciplines.
Key Accountabilities
- Collection and compilation of evidence for projects, including new product development and value-added solutions for new build and specification markets.
- Development of technical documentation, including standards, updates to Building Regulations, new products, and emerging market trends.
- Design and implementation of training programs and delivery methodologies.
- Analysis of quality-related issues to identify root causes and deliver corrective and preventive actions.
- Generation of innovative ideas through alternative working methods and or manufacturing processes.
Key Experiences and Skills Required
- Logical research methodologies and data analysis techniques.
- Proficient in generating clear, comprehensive reports in both verbal and written formats.
- Strong presentation capabilities.
- Positive understanding of environmental sustainability initiatives.
- Engagement in quality assurance and quality control processes to drive improvements.
- Prior involvement in evidence-based improvement initiatives.
Desirable Skills, Qualifications and Experience Required
- CAD/CAM knowledge and a mechanical hands-on approach to problem solving
- Appreciation of lean manufacturing principles and an interest in future technological developments
- Manufacturing/engineering or other technical/science-based degree.
- Curious, with a positive approach to self-learning across technical industry sectors.
- Willingness to participate in industry groups and forums and report observations and findings.
Personal Attributes
- Action oriented – Able to deal with problems in appropriate time frames
- Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards
- Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal
- Strategic agility – recognition of a changing need and speed of response, rapid reaction to challenges
- High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions
- Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role
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Technical Support Engineer (Field) Graduate employer: Epwin Group Plc
Contact Detail:
Epwin Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer (Field) Graduate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant forums. The more people you know, the better your chances of landing that Technical Support Engineer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your technical knowledge and problem-solving abilities. This will help you stand out during interviews and demonstrate your hands-on approach.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication skills. Being able to articulate your thoughts clearly is key, especially when discussing complex technical issues.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows your enthusiasm for joining our team!
We think you need these skills to ace Technical Support Engineer (Field) Graduate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight relevant experiences and skills that match the job description, like your problem-solving abilities and any technical knowledge you have.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your interest in environmental sustainability and quality assurance.
Showcase Your Communication Skills: Since effective communication is key for this role, make sure your written application reflects your ability to convey information clearly. Use concise language and structure your documents well to demonstrate your communication prowess.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Epwin Group Plc
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to the role. Understand the basics of CAD/CAM and lean manufacturing principles, as well as any relevant environmental sustainability initiatives. This will help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled problems in the past, especially in a hands-on environment. Think about specific situations where you identified root causes and implemented solutions. This will demonstrate your action-oriented mindset.
✨Practice Clear Communication
Since effective communication is key, practice explaining complex technical concepts in simple terms. You might be asked to present ideas or findings, so being able to articulate your thoughts clearly will set you apart.
✨Demonstrate Your Curiosity
Show your willingness to learn and engage with new technologies. Discuss any self-learning initiatives you've undertaken or industry groups you've participated in. This reflects your proactive attitude and commitment to professional development.
