At a Glance
- Tasks: Manage and enhance SAP service management solutions while collaborating with cross-functional teams.
- Company: Join Epson Europe B.V., a top global innovator in technology.
- Benefits: Enjoy flexible benefits, hybrid working, and a minimum of 25 days holiday per year.
- Why this job: Make a real impact by delivering tailored SAP solutions in a dynamic environment.
- Qualifications: Extensive SAP configuration experience and strong project management skills required.
- Other info: Epson values diversity and promotes an inclusive workplace culture.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re seeking a Senior SAP Service Consultant to manage and enhance the service management solution. This niche role involves overseeing customer service and maintenance processes, integrating with service suppliers and warehouses for spare parts, and managing third‑party service providers through EDI interactions. You’ll be responsible for design, configuration, and building SAP applications, as well as developing custom solutions. Experience in implementing and managing third‑party integrations is essential. You’ll work closely with our Senior SAP Consultant and technical team on SC‑PM projects to deliver high‑quality, tailored solutions.
What you will do
- Consult on business process design, leveraging standard SAP while meeting business needs.
- Design, configure, and maintain complex SAP processes and develop functional specifications.
- Prototype new functionality and evaluate upgrades within your area of responsibility.
- Collaborate cross‑functionally to ensure seamless integration and data consistency.
- Support testing: unit, integration, UAT, and regression; work with developers on enhancements.
- Manage small to medium projects and partner with the PMO on business‑led initiatives.
- Review and validate design/configuration work from internal and external consultants.
- Mentor junior team members and maintain accurate documentation aligned with IT standards.
- Create and update user documentation and execute risk analysis and mitigation strategies.
What we ask for
- Extensive hands‑on SAP configuration in Customer Service (CS) and Plant Maintenance (PM).
- Strong business process knowledge and ability to advise on SAP best practices.
- Deep integration experience with SD, MM, LE, and FI modules.
- Expertise in repairs processing, service work orders, equipment master setup, and warranty tracking.
- Proficient in managing incoming/outgoing iDoc messages and EDI interactions.
- Solid understanding of complex, international matrix organizations.
- Proven project management and business analysis skills; capable of delivering multiple projects.
- Strong technical aptitude with excellent communication skills.
- Experienced in full lifecycle implementations, testing cycles, and issue resolution.
- Familiarity with Jira, Power BI, and advantageous experience with S/4HANA Customer Service.
What we offer
You will have access to a wide range of flexible benefits, including a strong contributory pension plan, private healthcare, life cover, gym membership, an Employee Assistance Programme, employee discounts on Epson and Seiko products, and more. Epson also promotes hybrid working, with a minimum of 25 days holiday per year.
We aspire to be an indispensable company, trusted worldwide for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.
Our commitment to the environment
We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and ultimately contributes to society.
Our people
We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.
Our brand
Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years. Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team. If you require additional assistance for your application or wheelchair access to our facilities, please email recruitment@epson.eu. A member of our team will be happy to assist you.
Senior SAP Service Consultant in Watford employer: Epson Europe B.V.
Contact Detail:
Epson Europe B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior SAP Service Consultant in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the SAP world, especially those who might have insights into Epson. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or case studies, bring them along to interviews. Demonstrating your hands-on experience with SAP configurations and integrations can really set you apart.
✨Tip Number 3
Prepare for the technical grill! Brush up on your knowledge of SAP best practices and be ready to discuss how you’ve tackled complex projects. They’ll want to see your problem-solving skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Epson team.
We think you need these skills to ace Senior SAP Service Consultant in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior SAP Service Consultant role. Highlight your hands-on SAP configuration experience, especially in Customer Service and Plant Maintenance. We want to see how your skills align with what we’re looking for!
Showcase Your Projects: When detailing your experience, don’t just list your responsibilities. Share specific projects you’ve managed or contributed to, especially those involving third-party integrations and EDI interactions. This will help us understand your practical experience.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Epson Europe B.V.
✨Know Your SAP Stuff
Make sure you brush up on your SAP configuration skills, especially in Customer Service and Plant Maintenance. Be ready to discuss specific projects where you've implemented or managed third-party integrations, as this will show your hands-on experience.
✨Understand the Business Processes
Familiarise yourself with the business processes relevant to Epson's operations. Be prepared to explain how you've leveraged standard SAP practices to meet business needs in past roles. This will demonstrate your ability to consult effectively on business process design.
✨Showcase Your Project Management Skills
Highlight your project management experience by discussing small to medium projects you've led. Be ready to talk about how you partnered with PMOs and delivered multiple projects successfully, as this is crucial for the role.
✨Communicate Clearly and Confidently
Since strong communication skills are essential, practice articulating your thoughts clearly. Prepare to discuss technical concepts in a way that non-technical stakeholders can understand, showcasing your ability to collaborate cross-functionally.