Patient Catering Manager

Patient Catering Manager

London Full-Time No home office possible
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At a Glance

  • Tasks: Manage patient catering services, ensuring excellent food delivery and customer care.
  • Company: Join a dedicated healthcare team focused on improving patient experiences.
  • Benefits: Enjoy a competitive salary of £19.42 per hour and opportunities for professional growth.
  • Why this job: Make a real impact in healthcare while developing your management skills in a supportive environment.
  • Qualifications: Strong communication, analytical skills, and experience in care provision are essential.
  • Other info: This role requires an Enhanced DBS check and offers a chance to work with diverse teams.

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Salary: £19.42 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change.

Person specification

  • Qualifications
  • Essential criteria: Clear evidence of continuous personal, professional and managerial attainment and improvement; Formal qualification (or equivalent experience).
  • Skills
    • Essential criteria: Excellent communication skills; Excellent analytical skills; Ability to use Microsoft programmes including Word, Excel and PowerPoint; Excellent customer care skills.
    • Desirable criteria: Excellent patient/customer care service delivery.
  • Experience
    • Essential criteria: Care provision/management experience.
    • Desirable criteria: Strong Financial Acumen; NHS Work Experience including Facilities Management Contractors; Strong Management skills; Patient Catering Experience.
  • Knowledge
    • Essential criteria: Tools and methodology to achieve continuous service improvement; Management of Healthcare Patient Catering knowledge; Innovative and creative.

    Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.

    References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.

    Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

    Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.

    DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.

    Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at: Telephone: 02082963786; Text: 07501066267; Email: esth.dal@nhs.net. Our confidential answering service is available after 5pm.

    Employer certification / accreditation badges

    This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

    Patient Catering Manager employer: Epson and Stelier University Hospital NHS Foundation Trust

    As a Patient Catering Manager with us, you will join a dedicated team in a supportive environment that prioritises employee growth and development. Our commitment to continuous improvement and innovation in patient care is matched by our competitive salary and benefits, ensuring you feel valued and motivated. Located within a vibrant community, we foster a culture of inclusivity and collaboration, making it an excellent place for those seeking meaningful and rewarding employment.
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    Contact Detail:

    Epson and Stelier University Hospital NHS Foundation Trust Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Patient Catering Manager

    ✨Tip Number 1

    Familiarise yourself with the specific requirements outlined in the job description and person specification. Make sure you can discuss how your experience aligns with their criteria, especially in areas like patient catering and management.

    ✨Tip Number 2

    Network with professionals in the healthcare sector, particularly those involved in patient catering or facilities management. This can provide you with insights into the role and potentially lead to valuable referrals.

    ✨Tip Number 3

    Prepare for potential interview questions by thinking about scenarios where you've demonstrated excellent customer care and service improvement. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

    ✨Tip Number 4

    Stay updated on current trends in patient catering and healthcare management. Being knowledgeable about innovative practices can set you apart during interviews and show your commitment to continuous improvement.

    We think you need these skills to ace Patient Catering Manager

    Excellent Communication Skills
    Analytical Skills
    Proficiency in Microsoft Word, Excel, and PowerPoint
    Customer Care Skills
    Financial Acumen
    Management Skills
    Knowledge of Healthcare Patient Catering
    Continuous Service Improvement Methodologies
    Problem-Solving Skills
    Creativity and Innovation
    Experience in Care Provision/Management
    Understanding of NHS Facilities Management

    Some tips for your application 🫡

    Understand the Job Description: Thoroughly read the job description and person specification. Make sure your application clearly addresses the essential and desirable criteria outlined in these documents.

    Craft a Strong Supporting Statement: Your supporting statement should reflect your qualifications, skills, and experience relevant to the role. Use specific examples to demonstrate how you meet the criteria, particularly in areas like communication, analytical skills, and customer care.

    Professional References: Prepare a list of professional references who can vouch for your work history over the past three years. Ensure that their email addresses are professional and not personal ones like Hotmail or Gmail.

    Check Your Application Before Submission: Before submitting your application, double-check all information for accuracy and completeness. Ensure that your CV and supporting documents are up-to-date and tailored to the role.

    How to prepare for a job interview at Epson and Stelier University Hospital NHS Foundation Trust

    ✨Know the Job Description Inside Out

    Make sure you thoroughly read the job description and person specification. Be prepared to discuss how your skills and experiences align with the requirements, especially in areas like patient catering and management.

    ✨Showcase Your Communication Skills

    As a Patient Catering Manager, excellent communication is key. Prepare examples of how you've effectively communicated with teams or patients in the past, highlighting your customer care skills.

    ✨Demonstrate Analytical Thinking

    Be ready to discuss situations where you've used analytical skills to improve service delivery. Think of specific examples that showcase your ability to assess situations and implement effective solutions.

    ✨Prepare for Financial Discussions

    Since strong financial acumen is desirable, brush up on any relevant experience you have in managing budgets or resources. Be prepared to discuss how you've handled financial responsibilities in previous roles.

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