Ward Manager in London

At Epsom and St Helier Hospitals, we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

The Band 7 Ward Manager is responsible for the overall leadership, management, and development of a hospital ward, ensuring the delivery of safe, effective, and high-quality patient care. The post holder provides clinical leadership, manages staff and resources, and ensures compliance with Trust policies, professional standards, and quality frameworks.

Main duties of the job

• Clinical Leadership & Quality of Care
  • Provide clear clinical leadership, setting high standards of nursing care
  • Ensure safe, evidence-based, and person-centred care at all times
  • Act as a role model for professional practice and behaviour
  • Respond to complex clinical situations and lead escalation when required
• Patient Safety & Governance
  • Maintain patient safety, infection prevention, and risk management
  • Ensure compliance with NHS policies, CQC standards, and trust guidelines
  • Investigate incidents, complaints, and concerns; implement learning
• Staff Management & Workforce Planning
  • Manage and support nursing and support staff on the ward
  • Lead recruitment, retention, appraisal (PDR), sickness and absence management
  • Ensure appropriate skill mix and safe staffing levels
  • Support staff wellbeing, supervision, and professional development
• Operational Management
  • Oversee day-to-day running of the ward
  • Manage patient flow, admissions, discharges, and bed capacity
  • Coordinate multidisciplinary team (MDT) working
  • Ensure effective communication within the team and with senior management
• Education & Development
  • Support training and competency development of staff and students
  • Identify learning needs and ensure mandatory training compliance
  • Encourage reflective practice and continuous improvement

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At Epsom and St Helier, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Person specification

• Education formal training
  • Registered General Nurse
  • Nursing related Degree or Diploma
• Knowledge
  • In-depth knowledge of current practice
  • Holistic patient assessment
  • Clinical supervision
  • Budgetary awareness
• Skills and abilities
  • Manage own workload
  • Able to respond to emergency situations
  • Able to communicate efficiently and effectively with other departments and healthcare professionals

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.