Testing Analyst (AVT) in Epsom

At Epsom and St Helier Hospitals, we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. We welcome applicants who share our values.

We are looking for a skilled and motivated individual to join our Digital Team. This role is part of a team responsible for undertaking application testing for digital applications and projects. We are looking for individuals with good communication skills and a keen eye for detail. The post holder will be required to work independently and within a team. Knowledge of the systems already in use at the Trust such as Cerner (iCLIP Pro) is essential.

As an organisation, we have just gone live with a new Electronic Patient Record (EPR) system. This is your chance to be part of the digital change, ensuring the safe and effective use of applications.

Main duties of the job:

• Act as a point of contact for staff from all parts of the organisation that need testing assistance or advice.
• Work closely with change managers, operational managers and end-users to understand the workflow and expected functionality being developed.
• Write comprehensive test scripts to fully verify the development system against product specifications and user expectations.
• Interpret the often complex testing output to identify defects and functional omissions.
• Document defects so that the issue can be reliably replicated.
• Report defects to suppliers/developers so that the issue is understood and the expected solution is clear.
• Ensure issues, especially those impacting patient safety, are escalated within the organisation.
• Track supplier progress towards issue resolution for their individual tickets.
• Trouble-shoot and undertake root cause analysis for user reported incidents/defects.
• Develop, update, upgrade and introduce new testing scripts and scenarios as systems and use evolves.
• Participate in audits and quality assurance processes.
• Maintain a high level of awareness and specialist knowledge and expertise in IT systems testing.
• Complete Ad-hoc testing based on issues and changes logged by end users at the trust.
• Follow the Trust and ICT Policies, procedures and processes.

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Qualifications:

• Testing Qualification
• ISTQB Certified Software
• Cerner application knowledge

Experience:

• Experience of working in NHS or a healthcare company on healthcare systems
• Experience of working with Cerner applications
• Experience as testing analyst or systems administration or back-office support

Knowledge:

• Good understanding of various test methodologies and processes.
• Able to identify and raise issues and risks.
• Sound understanding of IT project lifecycle.
• Knowledge of Millennium back-office tools
• Knowledge of the following software systems: Lab and Rad systems, AutoHotKey (automation software), HEAT (helpdesk software)

Your recruitment team, the NHS South West London Recruitment Hub, is here to support you at every stage of the process. If you have a query, please contact us: E: krft.askrecruitment@nhs.net

Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.