House Manager - Epsom Playhouse in Surrey

House Manager - Epsom Playhouse in Surrey

Surrey Full-Time 24300 - 29700 £ / year (est.) No working from home possible
E

At a Glance

  • Tasks: Deliver top-notch customer service and manage a vibrant team at Epsom Playhouse.
  • Company: Join the heart of Epsom's arts scene with a dynamic theatre team.
  • Benefits: Gain valuable experience in a creative environment with opportunities for growth.
  • Other info: Flexible shifts, including evenings and weekends, with a supportive team atmosphere.
  • Why this job: Be part of an exciting venue and make a real impact on local culture.
  • Qualifications: Experience in theatre or arts, strong leadership, and communication skills.

The predicted salary is between 24300 - 29700 £ per year.

About The Role: As one of two House Managers at The Epsom Playhouse, you’ll be responsible for delivering a first class customer experience, whilst ensuring that a safe, healthy environment is maintained. You’ll be a key part of the Theatre’s operational and leadership team and will:

  • Deliver excellent customer service
  • Manage and support a large team of volunteers and casual House Managers.
  • Work closely with the Box Office team and help develop the use of our ticketing system.
  • Adhere to health and safety, ensuring compliance to all regulatory requirements and lead on emergency and evacuation training.

About You: We’re looking for someone who:

  • Has proven experience working in a theatre, arts or cultural organisation
  • Is a confident, empathetic leader who fosters a positive working environment
  • Possesses great communication skills
  • Is comfortable working a varied shift pattern, including regular evenings and weekends.

Why Join us: The Epsom Playhouse is a cornerstone of the local arts scene, offering a diverse programme of performances and events. As part of our team, you’ll have the chance to contribute to an exciting and evolving venue, with opportunities to innovate and grow.

Interested: we’d love to hear from you! For an informal chat about the role, please email iorrick@epsom-ewell.gov.uk in the first instance.

Closing date for applications: Wednesday 26th August 2026

Interviews: Will take place during week commencing Monday 7th September 2026

How to apply: Please apply online via the link provided by completing our application form. Please note, we do not accept CVs for this position.

House Manager - Epsom Playhouse in Surrey employer: Epsom & Ewell

Join our dedicated Community Services team in Epsom & Ewell, where your role as a Casual Community Services Driver/Technician will not only provide essential support to our residents but also offer you the chance to make a meaningful impact in their lives. We pride ourselves on fostering a collaborative and supportive work culture, with opportunities for personal growth and development, all while serving a vibrant community of 80,000 residents. With a commitment to high-quality service and a friendly atmosphere, we are an excellent employer for those looking to contribute positively to their community.

E

Contact Details:

Epsom & Ewell Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land House Manager - Epsom Playhouse in Surrey

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Epsom & Ewell. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Epsom & Ewell

Don't be shy about reaching out to Epsom & Ewell directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace House Manager - Epsom Playhouse in Surrey

Customer Service
Team Management
Leadership
Communication Skills
Health and Safety Compliance
Emergency Training
Ticketing System Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Epsom & Ewell and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Epsom & Ewell

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!