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- Tasks: Support homeless households in finding long-term housing and building independence.
- Company: Progressive local authority focused on innovative housing solutions.
- Benefits: 25 days annual leave, training opportunities, and gym membership.
- Why this job: Make a real difference in people's lives by preventing homelessness.
- Qualifications: Compassionate, organised, with knowledge of housing law and excellent communication skills.
- Other info: Gain valuable experience in local authority housing operations.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a motivated and proactive Move On (Prevention) Officer to join our Housing Services Team. In this vital role, you will provide tailored move-on and resettlement support to homeless households living in interim and temporary accommodation. Your work will help households to secure long-term housing solutions, while supporting them to build the skills and independence needed to maintain successful tenancies.
Key Responsibilities
- You will play a key part in preventing homelessness, reducing time spent in temporary accommodation, and helping residents access the right support at the right time.
- This role also includes responsibility for rental income management, arrears prevention, and enforcement activities relating to interim and temporary accommodation.
- You will thrive in a fast-paced environment, work collaboratively with colleagues and external partners, and be motivated by helping individuals and families to find long-term housing solutions.
Qualifications
- We are looking for a compassionate, resilient, and organised professional who is confident working directly with vulnerable households.
- You should have excellent communication and ICT skills, experience of supporting customers in housing need, and the ability to balance supportive engagement with firm but fair income management and enforcement duties.
- To be considered for this post you should have a knowledge and understanding of housing law, especially in relation to homelessness and income management, as well as an understanding of the welfare benefits system.
- You must hold a current driving licence and have access to a vehicle.
Benefits
- We are a small local authority developing new and progressive approaches to housing service delivery.
- You will have exposure to a wide range of housing practices in your role and have an opportunity to gain valuable knowledge and experience in many areas of local authority housing operations.
- In addition, we will offer training and support to further your personal and career development.
- You will also benefit from 25 days annual leave (extended to 30 days after 5 years' local government service), subsidised car parking and gym membership, and an entitlement to join the local government pension scheme.
Move On (Prevention) Officer employer: Epsom & Ewell Borough Council
Contact Detail:
Epsom & Ewell Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Move On (Prevention) Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their approach to housing services. Be ready to discuss how your skills align with their mission to prevent homelessness and support vulnerable households.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight specific examples of how you've helped individuals or families in housing need. This will demonstrate your passion and capability for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Move On (Prevention) Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Move On (Prevention) Officer role. We want to see how you can contribute to preventing homelessness and supporting vulnerable households.
Showcase Your Communication Skills: Since this role involves working directly with individuals and families, it's crucial to demonstrate your excellent communication abilities. Use examples from your past experiences to show how you've effectively engaged with customers in housing need.
Highlight Relevant Experience: If you've got experience in housing support or knowledge of housing law, make sure to bring that to the forefront. We’re looking for someone who understands the ins and outs of income management and welfare benefits, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Epsom & Ewell Borough Council
✨Know Your Stuff
Make sure you brush up on housing law and the welfare benefits system before your interview. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges faced by vulnerable households.
✨Show Your Compassion
This role is all about helping people, so be prepared to share examples of how you've supported individuals in need. Highlight your experience with customers in housing situations and demonstrate your ability to balance empathy with firm income management.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face as a Move On Officer. Think about how you would handle cases of arrears or difficult conversations with residents. Practising these scenarios can help you articulate your thought process during the interview.
✨Team Player Vibes
Since collaboration is key in this role, be ready to talk about your experience working with colleagues and external partners. Share specific examples of how you've worked together to achieve common goals, especially in fast-paced environments.