At a Glance
- Tasks: Help people secure safe housing and support them in their journey to independence.
- Company: Epsom & Ewell Borough Council, dedicated to preventing homelessness.
- Benefits: 25 days annual leave, training opportunities, and a local government pension scheme.
- Other info: Join a progressive team with excellent growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Experience in housing or homelessness roles and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Make a real difference to people’s lives. Epsom & Ewell Borough Council is committed to preventing homelessness and supporting residents to access safe, secure and sustainable housing. We are seeking a proactive and highly motivated Move-On (Rent Deposit) Officer to play a key role in delivering our Rent Deposit Scheme (RDS) and supporting households to successfully move into private rented accommodation. This is a rewarding frontline role where you will work with households in temporary accommodation or at risk of homelessness, helping them to secure and sustain long-term housing solutions.
About the role
In this role, you will lead on securing private rented accommodation by building and maintaining strong relationships with landlords and letting agents. You will actively promote and grow the Council’s Rent Deposit Scheme, increasing access to the private rented sector for households in housing need. A key part of the role is managing a caseload of Rent Deposit Scheme referrals, supporting customers to identify, access and secure suitable properties, negotiating tenancy arrangements, and undertaking affordability and suitability assessments. You will then be responsible for issuing offers and discharge of duty decisions in accordance with homelessness legislation and statutory guidance. You will also provide advice, guidance and support to both customers and landlords on housing rights, tenancy responsibilities and welfare benefits. In addition, you will play an important role in supporting tenancy sustainment by helping customers to develop the skills needed to manage and maintain successful tenancies.
About you
We are looking for an individual with experience of working in a frontline housing, homelessness or private rented sector role, ideally within a local authority or similar environment. You should have a knowledge and understanding of housing law, especially in relation to the private rented sector, property standards and homelessness, as well as an understanding of the welfare benefits system. You must hold a full driving licence and have access to a vehicle, as the role involves property visits within the borough and surrounding areas. You will be a confident and effective communicator, with the ability to engage with a wide range of stakeholders, including vulnerable customers, landlords and letting agents, as well as partner organisations, whilst working collaboratively with colleagues. Strong negotiation skills are essential, as is the ability to build positive working relationships and influence outcomes.
We are a small local authority developing new and progressive approaches to housing service delivery. You will have exposure to a wide range of housing practices in your role and have an opportunity to gain valuable knowledge and experience in many areas of local authority housing operations. In addition, we will offer training and support to further your personal and career development. You will also benefit from 25 days annual leave (extended to 30 days after 5 years’ local government service), subsidised car parking and an entitlement to join the local government pension scheme.
If you would like to discuss this role further please email Annette Snell, Housing Operations Manager at asnell@epsom-ewell.gov.uk
Closing Date: 7th June 2026
Interview Date: 16th June 2026
Move on (Rent Deposit) Officer in Epsom employer: Epsom & Ewell Borough Council
Epsom & Ewell Borough Council is an exceptional employer dedicated to making a real difference in the community by preventing homelessness and supporting residents in securing sustainable housing. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive work culture that values collaboration and innovation. Enjoy generous benefits such as 25 days of annual leave, access to the local government pension scheme, and the chance to work in a dynamic environment where your contributions directly impact the lives of vulnerable households.
Contact Detail:
Epsom & Ewell Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Move on (Rent Deposit) Officer in Epsom
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the council’s initiatives and understanding their Rent Deposit Scheme. Show them you’re not just another candidate; demonstrate your passion for preventing homelessness and supporting residents.
✨Tip Number 3
Practice your negotiation skills! Role-play scenarios where you might need to negotiate tenancy arrangements or support customers. The more comfortable you are, the better you’ll perform in real situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Move on (Rent Deposit) Officer in Epsom
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Move-On (Rent Deposit) Officer role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; give examples of how you've used them in previous roles. Whether it's negotiating with landlords or supporting vulnerable customers, we want to see how you can make a real difference.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your passion for helping others shines through in your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Epsom & Ewell Borough Council
✨Know Your Stuff
Make sure you brush up on housing law, especially regarding the private rented sector and homelessness. Familiarise yourself with the Rent Deposit Scheme and be ready to discuss how it can help households in need.
✨Showcase Your Communication Skills
As a Move-On Officer, you'll need to engage with various stakeholders. Prepare examples of how you've effectively communicated with vulnerable customers or negotiated with landlords in the past. This will demonstrate your ability to build relationships.
✨Demonstrate Your Proactivity
Think of instances where you've taken the initiative to solve problems or improve processes. Highlighting your proactive approach will show that you're motivated and ready to make a real difference in people's lives.
✨Prepare Questions
Have a few thoughtful questions ready for the interviewers about the role and the council's approach to housing. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
