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- Tasks: Assist in managing temporary accommodation for homeless households and liaise with providers.
- Company: Progressive local authority focused on innovative housing solutions.
- Benefits: 25 days annual leave, subsidised parking, gym membership, and pension scheme.
- Why this job: Make a real difference in people's lives while gaining valuable experience in housing services.
- Qualifications: Knowledge of housing law, strong communication skills, and a valid driving licence.
- Other info: Dynamic role with training opportunities and career development in local authority housing.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a motivated and enthusiastic individual to assist our Private Sector Leasing & Temporary Accommodation Officer to help manage the Council's Temporary Accommodation & Private Sector Leasing service for homeless households. This pivotal role will be responsible for working alongside the Housing Options Team to assist people requiring temporary accommodation.
The role will involve closely liaising with our temporary accommodation providers, arranging placements of interim accommodation and undertaking all aspects of temporary accommodation management including tenancy sign-ups, rent accounting, inventory inspections, day-to-day repairs, voids, dealing with licence/tenancy breaches and health and safety issues.
We are looking for a team player capable of working in a busy and varied environment, who will be customer-focused, empathetic with a natural aptitude for dealing with any situation. You should have strong literacy and numeracy skills, excellent communication and organisational and IT abilities.
To be considered for this post you should have a knowledge and understanding of housing law, especially in relation to homelessness and housing management, as well as an understanding of the welfare benefits system. You must hold a current driving licence and have access to a vehicle as some travel between neighbouring boroughs will be required.
We are a small local authority developing new and progressive approaches to housing service delivery. You will have exposure to a wide range of housing practices in your role and have an opportunity to gain valuable knowledge and experience in many areas of local authority housing operations. In addition, we will offer training and support to further your personal and career development.
You will also benefit from 25 days annual leave (extended to 30 days after 5 years' local government service), subsidised car parking and gym membership, and an entitlement to join the local government pension scheme.
Accommodation Officer employer: Epsom & Ewell Borough Council
Contact Detail:
Epsom & Ewell Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the council's approach to housing services. Familiarise yourself with their policies and recent initiatives. This will show that you're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice your communication skills! As an Accommodation Officer, you'll need to be clear and empathetic when dealing with clients. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Accommodation Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Officer. We want to see how you can contribute to our team and help manage temporary accommodation effectively.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it's crucial to demonstrate your excellent communication abilities in your written application. Use clear and concise language to convey your points and show us that you can handle any situation with ease.
Highlight Relevant Experience: If you've got experience in housing management or dealing with homelessness, make sure to mention it! We’re looking for someone who understands the ins and outs of housing law and welfare benefits, so don’t hold back on sharing your knowledge.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Epsom & Ewell Borough Council
✨Know Your Stuff
Make sure you brush up on housing law, especially around homelessness and housing management. Familiarise yourself with the welfare benefits system too. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Your Empathy
As an Accommodation Officer, you'll be dealing with vulnerable individuals. Prepare to share examples of how you've handled sensitive situations in the past. Highlight your customer-focused approach and your ability to remain calm and supportive under pressure.
✨Demonstrate Team Spirit
This role requires collaboration with the Housing Options Team and temporary accommodation providers. Be ready to discuss your experience working in teams and how you contribute to a positive team environment. Mention any specific instances where teamwork led to successful outcomes.
✨Get Organised
With various tasks like tenancy sign-ups and inventory inspections, organisation is key. Bring examples of how you've managed multiple responsibilities effectively. You might even want to mention any tools or methods you use to stay organised, as this will show your proactive approach.