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- Tasks: Coordinate and schedule patient care in a dynamic Cardiology team.
- Company: Join Epsom & St Helier Hospitals, expanding Cardiology services.
- Benefits: Gain valuable experience in healthcare administration with a supportive team.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication skills and IT proficiency required.
- Other info: Flexible working across two hospital sites with growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting time to join the Cardiology team at Epsom & St Helier Hospitals as we look to expand our provision of Cardiology services. We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.
Reporting to the Assistant Service Manager for Cardiology, you will work closely with the Cardiology Administrative and Clerical team to support the administration and scheduling of day‑case, inpatient and outpatient activity for the Cardiology service. A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service.
The post holder will be the point of contact for all administrative and clerical issues relating to a patient's care pathway, tracking and supporting patients from referral to treatment and/or discharge. The role will require some patient‑facing activity, and you will also be expected to manage and support queries from patients, clinicians and fellow staff.
Excellent telephone skills and good IT proficiency will also be essential in helping with day‑to‑day duties. The role requires the postholder to be able to work at both hospital sites for several days each week. If you are solution‑focused, good at prioritising and motivated to improve the patient experience, this could be the role for you!
Patient Pathway Coordinator - Cardiology in Sutton employer: Epsom and St Helier University Hospitals
Contact Detail:
Epsom and St Helier University Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Coordinator - Cardiology in Sutton
✨Tip Number 1
Network like a pro! Reach out to current employees at Epsom & St Helier Hospitals on LinkedIn or through mutual connections. A friendly chat can give you insider info about the team and the role, plus it shows your genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and administrative tasks. We recommend role-playing with a friend to boost your confidence and refine your answers, especially around customer service scenarios.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software you've used in previous roles. If you have experience with scheduling systems or patient management software, make sure to highlight that during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Patient Pathway Coordinator - Cardiology in Sutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Patient Pathway Coordinator role. Highlight your administrative experience, customer service skills, and any relevant IT proficiency to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the Cardiology team. Share specific examples of how you've successfully coordinated projects or improved patient experiences in the past.
Show Off Your Interpersonal Skills: Since this role involves a lot of communication with patients and staff, make sure to showcase your excellent interpersonal skills. Mention any experiences where you’ve effectively managed queries or resolved issues to demonstrate your ability to connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the recruitment process!
How to prepare for a job interview at Epsom and St Helier University Hospitals
✨Know Your Cardiology Basics
Brush up on the fundamentals of cardiology and the specific services offered by Epsom & St Helier Hospitals. Being able to discuss common procedures and patient pathways will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of patient interaction, be prepared to demonstrate your excellent interpersonal skills. Think of examples where you've successfully communicated with patients or colleagues, especially in challenging situations, to highlight your customer service abilities.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to prioritise tasks. Prepare scenarios where you had to manage multiple responsibilities or resolve conflicts, as this will showcase your solution-focused mindset and organisational skills.
✨Familiarise Yourself with IT Tools
As good IT proficiency is essential for this role, make sure you're comfortable discussing any relevant software or systems you've used in previous roles. If you have experience with scheduling tools or patient management systems, be ready to share how you utilised them to improve efficiency.