At a Glance
- Tasks: Supervise daily catering operations and ensure high-quality service for patients.
- Company: Join Epsom and St Helier University Hospitals NHS Trust, serving diverse communities.
- Benefits: Earn £14.87 per hour with opportunities for professional growth.
- Other info: Dynamic role with a focus on communication and teamwork in a healthcare setting.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Food Safety qualification and experience in care provision or management.
To be responsible for the day to day running and delivery of high quality Patient catering service across the Trust including all aspects of human and some financial resource management. To assist the Patient Catering Manager in the development of strategic operational plans, and policies whilst ensuring the delivery of a safe, quality, cost effective Patient Catering Service. To be responsible for the day to day supervising/management of all aspects of back of house departments. To manage the day to day effective communication between the clinical team and catering department. To work with Dieticians to ensure nutritional requirements are fulfilled.
Main Duties / Responsibilities:
- Ensure that an appropriate structure is in place to support the delivery of Patient catering services provision.
- Ensure that subordinate staff responsibilities and objectives are clearly defined and that managers are developed and supported to make an effective contribution to the Trust objectives.
- Develop and maintain effective channels of communication to ensure all staff are kept informed in a timely and appropriate manner.
- Ensure service delivery meets changing patient, visitor and staff requirements.
- Monitor and evaluate the performance of the Patient catering provision, against its agreed objectives, and be responsible for taking and implementing corrective action where necessary.
- Assist with the development of the service in collaboration with appropriate members of staff and to ensure that service provision matches agreed standards.
- Ensure the most effective use of resources, taking into account competing priorities and agreed performance targets.
- Develop and review policies and procedures relating to all services under the scope of this role.
Essential Qualifications:
- Formal qualification (or equivalent experience) Food Safety qualification
Essential Experience:
- Care provision/management experience
Desirable Experience:
- Experience within NHS, Healthcare or similar organisation
- Strong financial acumen
Essential Knowledge:
- Management of Healthcare environments and retail Catering knowledge
- Excellent communication skills
- Ability to use Microsoft programmes including Word, Excel and PowerPoint
Desirable Knowledge:
- Tools and methodology to achieve continuous service improvement
About the Trust:
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire. We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve. The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Retail Catering Supervisor in Ewell employer: Epsom and St Helier University Hospitals
Epsom and St Helier University Hospitals NHS Trust is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a commitment to delivering high-quality patient care, staff are encouraged to grow through continuous training and collaboration with healthcare professionals, ensuring a meaningful impact on the community. Located in a diverse area of southwest London and northeast Surrey, employees benefit from a dynamic environment that values inclusivity and teamwork.
Contact Details:
Epsom and St Helier University Hospitals Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Catering Supervisor in Ewell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Epsom and St Helier University Hospitals. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Epsom and St Helier University Hospitals
Don't be shy about reaching out to Epsom and St Helier University Hospitals directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Retail Catering Supervisor in Ewell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Epsom and St Helier University Hospitals and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Epsom and St Helier University Hospitals
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
